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Service bulletin SSM 49778

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10194388
Published by NHTSA2021-06-01
Manufacturer's numberSSM 49778
Manufacturer's date2021-05-03
NHTSA componentFUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY; FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

NHTSA's summary

Some 2021 F-Super Duty/F-650/F-750 and 2021-2022 E-Series vehicles equipped with a 6.2L or 7.3L gasoline engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0457 stored in the powertrain control module (PCM). This may be due to a loose fuel filler cap. The fuel filler cap design changed for 2021 to require three full turns to properly tighten. Advise the customer of the design change. For further diagnostics, refer to the Powertrain Control/Emissions Diagnosis (PC/ED) manual, pinpoint test HX.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Fuel system, Fuel tank

Trouble codes named

P0457

Vehicles listed
FORD E-1502021 to 2022
FORD E-2502021 to 2022
FORD E-3502021, 2022
FORD E-4502021, 2022
FORD F-250 SD2021 (the catalog's model; the bulletin names a series or trim of it)
FORD F-350 SD2021 (the catalog's model; the bulletin names a series or trim of it)
FORD F-450 SD2021 (the catalog's model; the bulletin names a series or trim of it)
FORD F-550 SD2021 (the catalog's model; the bulletin names a series or trim of it)
FORD F-600 SD2021 (the catalog's model; the bulletin names a series or trim of it)
FORD F-650 SD2021 (the catalog's model; the bulletin names a series or trim of it)
FORD F-750 SD2021 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
22V9250002022-12-14. FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM 509772022-08-02. Service bulletin. Some 2021-2022 F-Super Duty and 2021-2023 E-Series vehicles equipped with a 6.2L or 7.3L gasoline engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0457 stored in the powertrain control module (PCM). This may be due to a loose fuel filler cap. The fuel filler cap design has changed, requiring multiple turns to seal properly. Advise the customer to turn the fuel filler cap clockwise until there is at least one audible click to seal properly. For further diagnostics, refer to Workshop Manual (WSM), Section 303-13 - pinpoint test HX.
SSM 497852021-06-01. Service bulletin. Some 2021 F-Super Duty and 2021-2022 E-Series vehicles equipped with a 6.2L or 7.3L gasoline engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0457 stored in the powertrain control module (PCM). This may be due to a loose fuel filler cap. The fuel filler cap design has changed, requiring multiple turns to seal properly. Advise the customer to turn the fuel filler cap clockwise until there is at least one audible click to seal properly. For further diagnostics, refer to the Powertrain Control/Emissions Diagnosis (PC/ED) manual, pinpoint test HX.