Service bulletin PIP5803
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10193445 |
| Published by NHTSA | 2021-05-17 |
| Manufacturer's number | PIP5803 |
| Manufacturer's date | 2021-04-09 |
| NHTSA component | EQUIPMENT; POWER TRAIN |
NHTSA's summary
This Preliminary information communicates to technician's if they remove the front timing cover when perprming a repair, they should inspect the timing chain guide upper bolt for being loose. This document is an attempt to collect parts so engineering can investigate the concern.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories, Transmission and driveline
| BUICK ENVISION | 2016, 2017, 2018, 2019, 2020, 2021 |
|---|---|
| BUICK REGAL | 2016, 2017 |
| CADILLAC ATS | 2016, 2017 |
| CHEVROLET CAMARO | 2016, 2017, 2018, 2019, 2020, 2021 |
| CHEVROLET EQUINOX | 2017, 2018, 2019, 2020, 2021 |
| CHEVROLET MALIBU | 2016, 2017, 2018, 2019, 2020, 2021 |
| CHEVROLET TRAVERSE | 2018, 2019 |
| GMC TERRAIN | 2017, 2018, 2019, 2020, 2021 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2025118 | 2025-03-06. Powertrain |
|---|---|
| 25V148000 | 2025-03-06. POWER TRAIN:AUTOMATIC TRANSMISSION |
| 21V188000 | 2021-03-18. POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT |
| 2020520 | 2020-10-29. Powertrain |
| 20V668000 | 2020-10-29. POWER TRAIN:AUTOMATIC TRANSMISSION |
| 17V516000 | 2017-08-22. POWER TRAIN:DRIVELINE:DRIVESHAFT |
| 17V404000 | 2017-06-27. EQUIPMENT; SEATS:FRONT ASSEMBLY:HEAD RESTRAINT |
| 16V516000 | 2016-07-07. EQUIPMENT:OTHER:LABELS |
| 16V502000 | 2016-07-05. ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) |
| 2016341 | 2016-06-30. Powertrain |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 25-NA-080 | 2025-12-03. Service bulletin. This service bulletin provides a procedure to overhaul the control valve to replace a plate and worn down check ball to correct the customers concern of No Reverse, No Shift Past Third Gear - DTC P2732 Set. |
|---|---|
| 25-NA-080 | 2025-10-16. Service bulletin. This service bulletin provides a procedure to overhaul the control valve to replace a plate and worn down check ball to correct the customers concern of No Reverse, No Shift Past Third Gear - DTC P2732 Set. |
| 23-NA-119 | 2025-10-16. Service bulletin. This service bulletin provides service procedure information to correct a customer concern of Shift to Park Displayed on DIC When Vehicle is in- Park, No Start - DTC B000A Set. |
| PI0281L | 2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers. |
| N242480631-02 | 2025-05-27. Service campaign. Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. The effects can cause harsh shifting, setting a service engine soon message, reduced engine performance or P0747 diagnostic trouble code. This special coverage covers vehicles that return after TCM Update Product Safety N242480630 and have P0747 condition described above for a period of 15 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after March 6, 2025, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to March 6, 2025, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to install a new control valve body. The repairs will be made at no charge to the customer. |
| N242480631-01 | 2025-05-22. Service campaign. Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. The effects can cause harsh shifting, setting a service engine soon message, reduced engine performance or P0747 diagnostic trouble code. This special coverage covers vehicles that return after TCM Update Product Safety N242480630 and have P0747 condition described above for a period of 15 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after March 6, 2025, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to March 6, 2025, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to install a new control valve body. The repairs will be made at no charge to the customer. |
| 25-NA-080 | 2025-04-29. Service bulletin. This service bulletin provides a procedure to overhaul the control valve to replace a plate and worn down check ball to correct the customers concern of No Reverse, No Shift Past Third Gear - DTC P2732 Set. |
| 19-NA-200 | 2025-04-10. Service bulletin. This service bulletin provides a repair procedure to correct a customer concern of start/stop inoperative, MIL illuminated w/DTC P2797. |
| N242480631 | 2025-03-07. Service campaign. Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. The effects can cause harsh shifting, setting a service engine soon message, reduced engine performance or P0747 diagnostic trouble code. This special coverage covers vehicles that return after TCM Update Product Safety N242480630 and have P0747 condition described above for a period of 15 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after March 6, 2025, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to March 6, 2025, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to install a new control valve body. The repairs will be made at no charge to the customer. |
| PIP5975A | 2025-03-02. Service bulletin. This Preliminary information communicates information on what dealer technicians should due if they encounter a broken chain on a CVT transmission |