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Service bulletin PC420

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10192704
Published by NHTSA2021-05-10
Manufacturer's numberPC420
Manufacturer's date2015-12-16
NHTSA componentLATCHES/LOCKS/LINKAGES

NHTSA's summary

Infiniti is conducting a Dealer Service Action to inspect, and if necessary, repalce the hood latch on certain MY2015-16 QX60 vehicles.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Latches and locks

Vehicles listed
INFINITI QX602015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PC420A2021-05-10. Service bulletin. This activity will expire on December 18th, 2015. Retailers can continue to schedule and repair vehicles eligible for this service action until close of business December 18th, 2015. Claims will be honored for RO?s opened on or before the 18th of December.
ITB16-0392017-02-14. Service bulletin. "2014-2016 QX60; DOORS DIFFICULT TO CLOSE WITH TEMPERATURES BELOW FREEZING IF YOU CONFIRM: THE FOLLOWING INCIDENT, OR THE CUSTOMER REPORTS THIS INCIDENT: - THE VEHICLE HAS BEEN SETTING (NOT RUNNING) IN TEMPERATURES BELOW 14°F (-10°C) FOR AN EXTENDED PERIOD (SUCH AS OVERNIGHT). THEN - A SIDE DOOR IS OPENED. THEN - THE DOOR IS DIFFICULT TO CLOSE/LATCH, WILL NOT CLOSE/LATCH WITH NORMAL PRESSURE; REQUIRES ADDITIONAL EFFORT TO CLOSE/LATCH, OR THE DOOR MAY ONLY LATCH HALF WAY. THEN - THE DOOR WILL CLOSE/LATCH NORMALLY WHEN THE VEHICLE HAS WARMED UP (VEHICLE LEFT IN THE SUN, MOVED INDOORS, OR DRIVEN FOR SEVERAL MINUTES). NOTE: O THE ABOVE INCIDENT DOES NOT APPLY TO A REAR HATCH (BACK DOOR). O THE ABOVE INCIDENT, IF IT SHOULD OCCUR, COULD BE CONFIRMED OR REPORTED FOR ONE OR MORE SIDE DOORS. ACTION REPLACE THE DOOR LOCK FOR THE AFFECTED DOOR."