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Service bulletin NTB15067

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10192612
Published by NHTSA2021-05-10
Manufacturer's numberNTB15067
Manufacturer's date2015-08-03
NHTSA componentVEHICLE SPEED CONTROL

NHTSA's summary

SERVICE INFORMATION The operation of the Automatic Back Door has changed. Please see this bulletin for further details.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Throttle and cruise control

Vehicles listed
NISSAN MURANO2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
NTB15073B2021-05-10. Service bulletin. IF YOU CONFIRM The automatic back door does not operate and/or one or a combination of the following DTCs are found stored in the Automatic Back Door Control Module (ABD CU): - B2426-29 (SPINDLE SENSOR LH) - B2427-29 (SPINDLE SENSOR RH) - B2416-1E (TOUCH SEN R OPEN) - B2417-1E (TOUCH SEN L OPEN) - B242A-13 (CLSR CONDITION) ACTION 1. Check the battery voltage (engine not running). - Make sure battery voltage is between 12 and 15.5 volts. - Charge or replace the battery as needed. 2. For 2015 Murano Only: Refer to page 9, step 13 in the Service Procedure to confirm if ABD CU reprogramming is needed. - Reprogram the ABD CU, if needed. - If the ABD CU is reprogramed, also perform Automatic Back Door Manual Configuration. 3. Perform Automatic Back Door Calibration (see page 22). 4. Erase all DTCs. 5. For 2015 Murano Only: If reprogramming was done, inform the customer of changes in automatic back door operation (see page 3, and also Owner?s Manual pages at the end of this bulletin. See this bulletin for further detail.
NTB14114A2021-05-10. Service bulletin. IF YOU CONFIRM All "hands free" functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: - The issue of all I-Key "hands free" functions not working may occur intermittently or all the time. - The message "No Key Detected" or similar may show on the Vehicle Information Display (located in the combination meter). - All I-Key remote button functions (door lock/unlock, etc.) WILL work normally when all I-Key "hands free" functions are NOT working. ACTION 1. Inspect the I-Key?s battery on its negative contact side. 2. If excessive scratching is found, replace the battery. 3. Verify all I-Key functions (both "hands free" and remote) work properly after battery replacement. NOTE: Do NOT replace the BCM, I-Key, or other parts for the issue described under IF YOU CONFIRM, if it should occur. See this bulletin for further detail.
NTB150282021-05-10. Service bulletin. SERVICE INFORMATION If the Automatic Back Door (Auto Power Back Door) on the applied vehicle is left open for 12 hours or more, all electric features of the Automatic Back Door will be disabled and B2422 (Back Door State) will be set as a past DTC. This is a normal feature of the battery saver system; this will cause the Automatic Back Door to not respond to any of the open/close switches. To reset the Automatic Back Door, the door must be manually closed; this will restore electrical operation. Please see this bulletin for further details.