Service bulletin NTB13085B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10192456
Published by NHTSA	2021-05-10
Manufacturer's number	NTB13085B
Manufacturer's date	2014-10-13
NHTSA component	ELECTRICAL SYSTEM; EQUIPMENT

NHTSA's summary

IF YOU CONFIRM Satellite radio (SXM) will only show the channel number and name, but will not show artist and track/title information, and/or the radio buttons will not illuminate at times, while the display and the HVAC/Cabin lighting is operating correctly, and/or the Bluetooth will take up to 2 minutes to connect when using the vehicle's onboard Pandora® or iHeartRadio Internet Apps with an iPhone® and "No Device Found" is displayed for longer than normal, and/or when not in reverse, the center display screen becomes a pink/purple color with the reverse guide lines displayed. ACTION Update the Audio Visual System software. Refer to the Service Procedure on page 3. See this bulletin for further details.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
NISSAN ALTIMA	2014, 2015
NISSAN ROGUE	2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2023078	2023-02-17. Accessories
23V093000	2023-02-16. ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
2022017	2022-01-21. Electrical
22V024000	2022-01-21. ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
15V032000	2015-01-26. ELECTRICAL SYSTEM
14V138000	2014-03-25. AIR BAGS:FRONTAL; ELECTRICAL SYSTEM:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
NTB21-106B	2024-07-19. Service bulletin. DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-107G	2024-07-19. Service bulletin. VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-027D	2024-07-19. Service bulletin. CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB10-066C	2024-07-19. Service bulletin. CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-018G	2024-03-08. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.
NTB23-018F	2024-02-08. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018.
NTB23-067	2023-09-09. Service bulletin. 2014-2020 ROGUE & 2017-2022 ROGUE SPORT; REPLACEMENT JACKKNIFE (FLIP STYLE) KEYS SERVICE INFORMATION For the APPLIED VEHICLES listed above: • If the jackknife key is replaced with 80560-4BA1E, the new part provided will no longer be equipped with a key blade. • New service parts will have a keyless entry remote with a separate mechanical key. • Each vehicle can have a maximum of four (4) keys registered to the BCM. Each service part contains one (1) key and one (1) remote and will use two (2) of the available slots. • Follow the SERVICE PROCEDURE starting on page 2 to register the new mechanical key and remote.
NTB23-018E	2023-09-09. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-018D	2023-09-09. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-053	2023-07-11. Service bulletin. SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.