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Transport Canada recall 2023078

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byTransport Canada (Canada)
Campaign number2023078
Manufacturer's numberR22C9
Reported2023-02-17
ComponentAccessories
Notification typeSafety Mfr
Units potentially affected96900

What is wrong

Issue:

On vehicles equipped with a jackknife-type folding key, over time the key blade may not stay locked in the fully extended (open) position. If you drive the vehicle with the key in the partially folded position, you could bump the ignition key and turn the engine off. This can cause a sudden loss of engine power, power steering and power brakes. This could also cause the airbags not to deploy in a crash.

Note: This recall only affects vehicles that have an "S" trim level.

Safety Risk:

Airbags that do not deploy in a crash could create an increased risk of injury. A loss of power brakes can cause a sudden increase in brake pedal force and lead to an increase in stopping distance. A loss of power steering assist can cause a sudden increase in steering effort. A sudden loss of engine power could also increase the risk of a crash.

Corrective Actions:

Nissan will notify owners by mail and advise you not to attach any accessories to the key fob, and to ensure that the key is fully extended before driving. As an interim repair, a dealer will install a fastener in the key slot to prevent the key from folding. Once replacement parts are available, you will need to return to a dealership to have a spacer inserted into the slot of the key fob that will stop if from collapsing.

Vehicles this campaign lists
2017 NISSAN QASHQAI
2018 NISSAN QASHQAI
2019 NISSAN QASHQAI
2020 NISSAN QASHQAI
2021 NISSAN QASHQAI
2022 NISSAN QASHQAI
2014 NISSAN ROGUE
2015 NISSAN ROGUE
2016 NISSAN ROGUE
2017 NISSAN ROGUE
2018 NISSAN ROGUE
2019 NISSAN ROGUE
2020 NISSAN ROGUE

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
NTB23-018G2024-03-08. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.
NTB23-018F2024-02-08. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018.
NTB23-0672023-09-09. Service bulletin. 2014-2020 ROGUE & 2017-2022 ROGUE SPORT; REPLACEMENT JACKKNIFE (FLIP STYLE) KEYS SERVICE INFORMATION For the APPLIED VEHICLES listed above: • If the jackknife key is replaced with 80560-4BA1E, the new part provided will no longer be equipped with a key blade. • New service parts will have a keyless entry remote with a separate mechanical key. • Each vehicle can have a maximum of four (4) keys registered to the BCM. Each service part contains one (1) key and one (1) remote and will use two (2) of the available slots. • Follow the SERVICE PROCEDURE starting on page 2 to register the new mechanical key and remote.
NTB23-018E2023-09-09. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-018D2023-09-09. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-018C2023-05-06. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB21-029C2023-05-06. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-018B2023-04-10. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-018A2023-04-10. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-0182023-04-10. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and “bug” fixes. IMPORTANT: If the customer is experiencing a software related concern, refer to NTB21-038 to verify if the customer concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially

Contains information licensed under the Open Government Licence – Canada.