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Service bulletin NTB13017B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10192372
Published by NHTSA2021-05-10
Manufacturer's numberNTB13017B
Manufacturer's date2014-05-21
NHTSA componentSTEERING; ELECTRICAL SYSTEM; POWER TRAIN

NHTSA's summary

IF YOU CONFIRM: The customer is experiencing a noise coming from the passenger side engine compartment and The source of the noise is confirmed to be the Hydraulic Electric Power Steering (H-EPS) and The noise is louder than the normal operational noise of the H-EPS. Notes: - Some operational noise from the front of the vehicle generated by the H-EPS is normal when the steering wheel is operated. - Comparing the incident vehicle to a "known good vehicle" will help determine if the H-EPS noise is louder than normal. ACTION: Refer to the Repair Flow Chart on page 2. See this bulletin for further detail.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Steering, Transmission and driveline

Vehicles listed
NISSAN ALTIMA2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
14V1380002014-03-25. AIR BAGS:FRONTAL; ELECTRICAL SYSTEM:SOFTWARE
12V4940002012-10-10. SUSPENSION; STEERING
20123392012-10-09. Steering

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
NTB13-107G2024-07-19. Service bulletin. VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-027D2024-07-19. Service bulletin. CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB10-066C2024-07-19. Service bulletin. CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB17-039R2024-06-07. Service bulletin. DTC P17F0 OR P17F1 STORED IN THE TCM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NTB12-103I2024-06-07. Service bulletin. CVT/TCM CALIBRATION DATA “WRITE” PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-018G2024-03-08. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.
NTB23-018F2024-02-08. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018.
NTB17-039Q2024-01-09. Service bulletin. CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NTB08-097L2023-10-06. Service bulletin. DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-018E2023-09-09. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.