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Service bulletin ITB11041G

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10192290
Published by NHTSA2021-05-10
Manufacturer's numberITB11041G
Manufacturer's date2013-12-20
NHTSA componentSTRUCTURE

NHTSA's summary

Infiniti is conducting a voluntary safety recall campaign on certain model year 1997 - 2003 QX4 vehicles that are currently registered in Salt States to inspect for corrosion, and if necessary repair the front strut housing panels. In addition to the recall campaign, in the interest of customer satisfaction, owners of similar vehicles that are not subject to the recall because they were originally sold in and are registered in States where corrosion is unlikely to occur will receive a courtesy notification and will be offered an opportunity to have their vehicles inspected at no charge. If necessary, the vehicles will also be remedied free of charge. See this bulletin for further detail. Campaign ID#: R1110 NHTSA #: 11V-244

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
INFINITI QX41997, 1998, 1999, 2000, 2001, 2002, 2003

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20111652011-04-21. Structure
20012252001-09-05. Structure
01V2820002001-08-30. STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
ITB09-063C2026-04-29. Service bulletin. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
ITB97-001A2023-03-07. Service bulletin. 1997 QX4 GRILLE GUARDS, BRUSH GUARDS AND WINCHES This bulletin is no longer active. Please discard previous versions of ITB97-001.
ITB13-007H2023-03-07. Service bulletin. REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039J2023-03-07. Service bulletin. WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB18-0372018-12-03. Service bulletin. PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors (see examples on page 2). When removing the protective covering, care must be used to avoid scuffs, scrapes, cuts, and other abrasive contact to interior trim components. DO NOT use sharp objects like razor blades, box cutters, knives, etc. when removing the plastic interior trim protective covering. IMPORTANT: All soft trim described in this bulletin is on automatic return to NNA. Any trim found damaged in the way described in this bulletin will be charged back to the dealer.
030082003-04-25. Service bulletin. ROOF RACK WHISTLE NOISE. *SCC
ITB000182000-05-31. Service bulletin. VEHICLE MAY EXPERIENCE SUN SHADE CLIPS BREAKING OR DEFORMING. *MJS
ITB990401999-10-05. Service bulletin. SOME VEHICLES BUILT BEFORE JNRAR07Y0XW060101 MAY EXHIBIT A RATTLE NOISE COMING FROM THE DOOR FINISHER OR THE TOP REAR EDGE OF THE DOOR. *TT
ITB990331999-08-11. Service bulletin. VEHICLES BUILT BEFORE JNRAR05Y*XW050262 MAY EXHIBIT WIND NOISE FROM FRONT OR REAR DOOR GLASS. *TT
ITB990211999-05-10. Service bulletin. PROCEDURES ON REPLACING CARGO NET HOOKS. *TT