Service bulletin PC796 2020 Titan

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10191985
Published by NHTSA	2021-05-08
Manufacturer's number	PC796 2020 Titan
Manufacturer's date	2021-03-04
NHTSA component	EXTERIOR LIGHTING

NHTSA's summary

Rear Combination Lamp Voluntary Service Campaign Campaign Summary: Nissan has reclassified and expanded the previously announced quality action (PC746) for new vehicle inventory as a Voluntary Service Campaign to replace both rear combination lamps on 5,748 specific 2020 Titan (A61) vehicles identified in Service Comm. The tail light function of the Rear Combination Lamp on Light-emitting diode (LED) equipped vehicles may not illuminate under certain conditions during vehicle start-up. If lamp voltage drops below 6.4v temporarily (during engine start-up), the tail lamps cut out. If this condition occurs, lamp function will resume normal operation if the lamp switch is turned off and then back on. Affected vehicles are not subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. What Dealers Should Do: 1.Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History – Open Campaigns I.D. PC796. 2.Dealers are requested to repair any affected vehicles in dealer new or pre-owned inventory to ensure customer satisfaction. •New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). •Refer to NPSB15-460 for additional information 3.Dealers should use NTB21-016 to correct any vehicles subject to this campaign. 4.Once repaired, dealers should submit the claim, using the claims coding provided, and release the vehicle.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Lighting

Vehicles listed
NISSAN TITAN	2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
21V471000	2021-06-23. EXTERIOR LIGHTING:TURN SIGNAL:BULBS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
NTB21-019C	2024-01-09. Service bulletin. FRONT MAP LAMP NOT WORKING OR SWITCH COMING APART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB03-074Q	2023-05-05. Service bulletin. HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB21-019B	2023-04-10. Service bulletin. FRONT MAP LAMP NOT WORKING OR SWITCH COMING APART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB21-093	2021-12-03. Service bulletin. WATER INTRUSION INTO REAR COMBINATION LAMP CAN CAUSE MULTIPLE DTCS AND NO-START CONDITION SERVICE INFORMATION Water intrusion into one or both of the rear combination lamp assemblies can cause multiple DTCs, and possibly cause the vehicle’s engine to not start. Water intrusion into one or both rear combination lamp assemblies has been found to migrate through the harness, and can cause harness connector terminals in C1/E41 to corrode (Figure 1 on page 2). • Repair any damaged rear combination lamp assemblies immediately to avoid potential harness damage. Notice Harness connector terminals in C1/E41 found to be damaged through water intrusion due to a damaged rear combination lamp assembly is not warrantable.
NTB21-016	2021-05-08. Service bulletin. VOLUNTARY SERVICE CAMPAIGN 2020 TITAN/TITAN XD REAR COMBINATION LAMP REPLACEMENT INTRODUCTION Nissan is conducting this voluntary service campaign, on certain specific model year 2020 Titan and Titan XD models, to replace the rear combination lamp assemblies. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PC796 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer’s inventory.
PC746 2020 Titan	2021-01-09. Service bulletin. Rear Combination Lamp Dealer Inventory Dealer Announcement Nissan is conducting a dealer inventory quality action to replace both rear combination lamps on 697 specific 2020 Titan vehicles identified in Service Comm. Due to a supplier issue that has since been resolved, the tail light function of the Rear Combination Lamp on Light-emitting diode (LED) equipped vehicles may not illuminate under certain conditions during vehicle start-up. Affected vehicles are not subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. What Dealers Should Do PLEASE FOLLOW THE ATTACHED INSPECTION INSTRUCTIONS: 1.Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PC746 •New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). •Refer to NPSB 15-460 for additional information •Please continue to check newly arriving inventory for campaign applicability. 2.Use the attached procedure to replace the rear combination lamps with new ones and disable the parts removed from the vehicle. 3.The service department should submit the applicable warranty claim for the action performed so it can be closed on Service Comm. Dealer Responsibility It is the dealer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory.
NTB20-088	2021-01-09. Service bulletin. 2020-2021 TITAN/TITAN XD; HEADLAMP TURN SIGNAL BULB INOPERATIVE SERVICE INFORMATION When a “front combination lamp” (headlamp) turn signal is found to be inoperative, first check the bulb for an open filament. If the bulb filament is open, only replace the bulb and do not replace the headlamp assy. • Headlamp replacement for this issue is subject to chargeback, and applies to both the halogen and LED headlamp. NOTE: Figure 1 is of a halogen front headlamp. The LED version is similar and has the turn signal bulb in the same location.