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Service bulletin SSM 49723

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10191066
Published by NHTSA2021-05-03
Manufacturer's numberSSM 49723
Manufacturer's date2021-04-07
NHTSA componentSEATS

NHTSA's summary

Some 2021 Corsair vehicles built on 4-Jan-2021 and through 19-Mar-2021 equipped with perfect position seats may exhibit the massage feature operating incorrectly on the passenger seat. Inform the customer engineering is aware of the concern and is working on a fix. Schedule a follow-up appointment for the 3rd quarter of 2021. Monitor OASIS for updates.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats

Vehicles listed
LINCOLN CORSAIR2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20257242025-12-18. Seats And Restraints
20252772025-05-23. Seats And Restraints
20227432022-12-27. Seats And Restraints

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM 552262026-10-12. Service bulletin. For 2020-2026 Aviator/Corsair and 2018-2026 Navigator vehicles, if diagnostics in Workshop Manual (WSM) Section 501-10A > Front Seats > Diagnosis and Testing lead to the replacement of the front seat cushion extension adjuster, a lower-level part is now available (14C720). It is not necessary to replace the front seat cushion extension adjuster if only the front seat cushion extension motor assembly is damaged. For Corsair, use service part LJ7Z-14C720-A. For Aviator, use service part R2TZ-14C720-A. For 2025-2026 Navigator (both sides) and 2018-2024 Navigator driver side, use service part NL7Z-14C720-A. For 2018-2024 Navigator passenger side, use service part NL7Z-14C720-B.
SSM 514062023-04-04. Service bulletin. Some 2020 2022 Corsair vehicles may exhibit a condition where the front driver seat does not move to the correct memory position. This condition occurs when the user adjusts the front driver seat horizontally and programs the desired position. This may be due to an improper software change in the driver front seat module (DSM). To correct this condition, using Ford Diagnosis and Repair System (FDRS) scan tool program the DSM to the latest software level and reevaluate the concern. If the concern persists or no update is available, replace the DSM module and update the software. 2020 Corsair vehicles with older DSM assemblies may not show this software update. Refer to the Workshop Manual (WSM), Section 501-10A Front Seats. For claiming, use causal part number 14C708 and applicable labor operations in Section 10 of the Service Labor Time Standards.
TSB 22-21002022-03-22. Service bulletin. This article supersedes TSB 21-2185 to update the vehicle model years affected. Some 2020-2022 Explorer/Aviator/Corsair vehicles may experience seat pan looseness, lateral movement and/or clunk/thump noise on turns. To correct the condition, follow the Service Procedure steps to reinforce the cushion hook.
SSM 505022022-02-23. Service bulletin. Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus, 2020-2022 Corsair/Aviator, and 2021-2022 Mustang Mach-E vehicles may exhibit a noisy, incorrectly operating, and/or inoperative seat motor. This may be due to a damaged or inoperative seat track motor. A lower level service part has been released to correct noisy, incorrect operation/inoperative seat track motors.
TSB 21-23412021-11-02. Service bulletin. Some 2021 Corsair vehicles built on 4-Jan-2021 and through 19-Mar-2021 may exhibit an inoperative passenger seat massage function. This may be due to the radio transceiver module (RTM). To correct the condition, follow the Service Procedure to replace the RTM and update the configuration.
TSB 21-21852021-08-02. Service bulletin. Some 2020-2021 Explorer/Aviator/Corsair vehicles may experience seat pan looseness, lateral movement and/or clunk/thump noise on turns. To correct the condition, follow the Service Procedure steps to reinforce the cushion hook.