Service bulletin PI1163
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10191032 |
| Published by NHTSA | 2021-04-29 |
| Manufacturer's number | PI1163 |
| Manufacturer's date | 2014-01-01 |
| NHTSA component | EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; STEERING:STEERING CONTROL MODULE |
NHTSA's summary
Steering Wheel Radio Controls Erratic Operation Condition/Concern Some customers may comment that when changing radio presets up on the steering wheel controls, then adjusting the volume down/up, then proceeding to change the radio presets up, the next preset actually goes down. This only occurs when making a volume change in between changing radio presets. This may be caused by a software anomaly. Recommendation/Instructions An updated software calibration has been released to address the above conditions.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories, Steering
| CADILLAC ATS | 2013 |
|---|---|
| CADILLAC SRX | 2013 |
| CADILLAC XTS | 2013 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2020291 | 2020-06-25. Steering |
|---|---|
| 2018463 | 2018-08-30. Steering |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
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