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Service bulletin 20R01

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10190990
Published by NHTSA2021-04-27
Manufacturer's number20R01
Manufacturer's date2021-04-27
NHTSA componentLATCHES/LOCKS/LINKAGES

NHTSA's summary

Under Safety Recall 20S15, in some of the affected vehicles, the door latches have a pawl spring tab that may break. This condition will typically prevent the door from latching. If the customer is able to latch the door, after repeated attempts to shut the door, these is a potential the door may unlatch while driving, increasing the risk of injury. Ford's analysis indicates that this condition is more likely to happen in states and territories with high ambient temperatures. For 20R01, owners will be notified that if their vehicle exhibits door latching concerns or if they are concerned about the latches in their vehicles, they may request repairs under this regional program.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Latches and locks

Vehicles listed
FORD FIESTA2014, 2015
FORD FUSION2014, 2015, 2016
LINCOLN MKX2014, 2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V7750002023-11-17. LATCHES/LOCKS/LINKAGES:DOORS:LATCH
20V3310002020-06-08. LATCHES/LOCKS/LINKAGES:DOORS:LATCH
20V1770002020-03-23. LATCHES/LOCKS/LINKAGES:DOORS:LATCH
17V2100002017-03-27. LATCHES/LOCKS/LINKAGES:DOORS:LATCH
15V2460002015-04-24. LATCHES/LOCKS/LINKAGES:DOORS:LATCH

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
19N092020-01-09. Service bulletin. Customer Satisfaction Program 19N09 Certain 2011-2014 Model Year Edge and MKX and 2013-2014 Model Year Explorer, Flex, and MKT Vehicles Left Front Door Latch Extended Coverage
15-00692015-07-28. Service bulletin. FORD 2014-2015 FUSION. SOME VEHICLES MAY EXHIBIT A CONDITION SUCH AS HEADLINER SAG AT ONE OR MORE DOOR OPENINGS. *LJ