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Service bulletin RFI20210317_810-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10190489
Published by NHTSA2021-04-19
Manufacturer's numberRFI20210317_810-
Manufacturer's date2021-03-17
NHTSA componentSUSPENSION

NHTSA's summary

This SKU is a Control Arm. The customer communication requested return of unsold inventory to inspect the bushing orientation. If the bushing orientation is incorrect, it will prevent installation of the product. If the problem is not corrected, the product will be unusable.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
FORD FLEX2009
FORD TAURUS X2008, 2009

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20192812019-06-11. Suspension

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SI-200162010-02-25. Service bulletin. FORD/MERCURY: VEHICLES MAY EXHIBIT A NON-METALLIC RUBBERY GRUNT FROM THE FRONT END AT LOW SPEEDS, MOST NOTICEABLY WHILE TURNING INTO/OUT OF A DRIVEWAY. ENGINEERING IS AWARE OF THIS CONCERN AND IS INVESTIGATING. *PE