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Service bulletin FT4389R1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10189649
Published by NHTSA2021-04-02
Manufacturer's numberFT4389R1
Manufacturer's date2021-03-10
NHTSA componentEQUIPMENT

NHTSA's summary

ITS Box Shelves Loose

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
NOVA BUS LFS2011 to 2014
NOVA BUS LFS2015, 2016, 2017, 2018, 2019, 2020, 2021
NOVA BUS LFS ARTIC2007 to 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
24V6570002024-09-09. EQUIPMENT:ELECTRICAL; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
23V7630002023-11-11. EQUIPMENT:APPLIANCE:AIR CONDITIONER
22V3230002022-05-11. EQUIPMENT; EXTERIOR LIGHTING
20191722019-04-05. Accessories
16V4120002016-06-08. EQUIPMENT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
FT54632023-09-26. Service bulletin. Failure of camera bracket will cause the camera to swing while bus is in motion.
FT53852023-04-03. Service bulletin. American seating lower bracket hardware missing. Seating lower bracket hardware is missing due to insufficient torque and sealant.
FT53912023-04-03. Service bulletin. American seating lower bracket hardware missing. Seating lower bracket hardware is missing due to insufficient torque and sealant.
FT53862023-04-03. Service bulletin. Loose fuel tank due to improperly torqued hardware and missing hardware.
BS5357E2023-04-03. Service bulletin. Lexan panels cracking at mounting holes. Need to change the attachment of Lexan panels due to apparent cracks.
BS5356E2023-04-03. Service bulletin. Lexan panels cracking at mounting holes. Need to change the attachment of Lexan panels due to apparent cracks.
FT53482023-02-24. Service bulletin. Wheelchair ramp deploy switch hardware loose.
LI5315E2022-10-27. Service bulletin. On the Thermo King HVAC roof unit, after replacing the actuator N8897109, some customers could see the error code 36.
BS5301E2022-10-03. Service bulletin. HVAC deflectors are breaking at the folded attachment points. The brackets broke right at the bending due to a sharp curve
BS5300E2022-10-03. Service bulletin. HVAC deflectors are breaking at the folded attachment points. The brackets broke right at the bending due to a sharp curve