NHTSA recall 23V763000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 23V763000 |
| Manufacturer's number | CR5508 |
| Manufacturer | Nova Bus (US) Inc. |
| Reported | 2023-11-11 |
| Owners notified | 2023-12-20 |
| Component | EQUIPMENT:APPLIANCE:AIR CONDITIONER |
| Units potentially affected | 339 |
| Part numbers | Y24-01421 |
| Report | Quarterly report 8, for 2025 quarter 3 |
|---|---|
| Filed with NHTSA | 2025-10-30 |
| Vehicles in the campaign | 339 |
| Reported remedied | 339 (100%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2020-2023 LFS and LFS Artic transit buses. The brackets retaining the Mobile Climate Control HVAC Unit could fail and allow the unit to detach from the bus.
What can happen
An HVAC unit that detaches from a bus can create a road hazard, increasing the risk of a crash.
The remedy
Nova Bus will inspect the existing brackets and install additional brackets, as necessary, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Nova Bus customer service at 1-800-350-6882. Nova Bus's number for this recall is CR5508.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2020 NOVA BUS LFS | |
|---|---|
| 2021 NOVA BUS LFS | |
| 2022 NOVA BUS LFS | |
| 2023 NOVA BUS LFS | |
| 2020 NOVA BUS LFS ARTIC | Listed as a series or trim of this model. |
| 2021 NOVA BUS LFS ARTIC | |
| 2022 NOVA BUS LFS ARTIC | |
| 2023 NOVA BUS LFS ARTIC |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| BS5495E | 2024-02-24. Service bulletin. HVAC coolant pipe leaks from various solder locations. |
|---|---|
| BS5441E | 2023-10-29. Service bulletin. Wheel Chair Ramp Missing two P-clamps and a grommet. |
| FT5385 | 2023-04-03. Service bulletin. American seating lower bracket hardware missing. Seating lower bracket hardware is missing due to insufficient torque and sealant. |
| FT5391 | 2023-04-03. Service bulletin. American seating lower bracket hardware missing. Seating lower bracket hardware is missing due to insufficient torque and sealant. |
| FT5386 | 2023-04-03. Service bulletin. Loose fuel tank due to improperly torqued hardware and missing hardware. |
| BS5357E | 2023-04-03. Service bulletin. Lexan panels cracking at mounting holes. Need to change the attachment of Lexan panels due to apparent cracks. |
| BS5356E | 2023-04-03. Service bulletin. Lexan panels cracking at mounting holes. Need to change the attachment of Lexan panels due to apparent cracks. |
| FT5348 | 2023-02-24. Service bulletin. Wheelchair ramp deploy switch hardware loose. |
| LI5315E | 2022-10-27. Service bulletin. On the Thermo King HVAC roof unit, after replacing the actuator N8897109, some customers could see the error code 36. |
| BS5301E | 2022-10-03. Service bulletin. HVAC deflectors are breaking at the folded attachment points. The brackets broke right at the bending due to a sharp curve |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.