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Service bulletin 23-002-13

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10189376
Published by NHTSA2021-03-29
Manufacturer's number23-002-13
Manufacturer's date2013-01-17
NHTSA componentTRAILER HITCHES; VEHICLE SPEED CONTROL; SEATS

NHTSA's summary

Rattle And/Or Clunking Sound From Convertible Top This bulletin involves inspecting the forward most down capture receiver rod on each of the down capture latch assemblies and if necessary replacing the receiver rod along with installing a revised down capture hook assembly. The customer may experience a rattle or clunking sound coming from the convertible top while driving.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats, Throttle and cruise control, Trailer hitch

Vehicles listed
CHRYSLER 2002012
CHRYSLER 200 CONVERTIBLE2011 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
17V6400002017-10-10. SEATS:FRONT ASSEMBLY:HEAD RESTRAINT; AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
90045092022-12-19. Service bulletin. Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold For concerns of V8 oil filter leaks on 22MY and up vehicles: 1. Clean the area and use oil dye to know the exact location of the leak with black/UV light. 2. Removal torque (force needed to loosen the filter) 3. If the source of the leak cannot be identified, please contact FCA Redacted Content to FasTrak parts back for analysis. If no response in 15 minutes, proceed with repair and email pictures of the following: A) Oil filter from the bottom to know if it has a "Factory Installed" filter. B) Leak. C) Damage in filter (if any) D) Gasket. E) Block or Oil Filter Adapter(OFA) or Engine Oil Cooler(EOC) sealing surface.
68277402A2022-10-24. Service bulletin. Adaptive Cruise Control Sensor
703162022-10-17. Service bulletin. Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A)
699122022-10-17. Service bulletin. Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)
68277402A2022-09-15. Service bulletin. Adaptive Cruise Control Sensor
23-002-13 REV. A2021-03-29. Service bulletin. Rattle And/Or Clunking Sound From Convertible Top This bulletin involves inspecting the forward most down capture receiver rod on each of the down capture latch assemblies and if necessary replacing the receiver rod along with installing a revised down capture hook assembly. The customer may experience a rattle or clunking sound coming from the convertible top while driving.
710642021-03-01. Service bulletin. Warranty Bulletin D-20-22 (X92) Active Head Restraint - Select 2011 Dodge Journey (JC), Dodge Avenger/Chrysler 200 (JS), Dodge Nitro (KA), Jeep Liberty (KK), Jeep Compass/Jeep Patriot (MK), Dodge Caliber (PM), Dodge Caravan/Chrysler Town & Country (RT), Dodge Durango (WD), Jeep Grand Cherokee (WK) (Rev. A)
710552021-03-01. Service bulletin. Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. B)
707292021-03-01. Service bulletin. Warranty Bulletin D-20-22 (X92) Active Head Restraint - Select 2011 Dodge Journey (JC), Dodge Avenger/Chrysler 200 (JS), Dodge Nitro (KA), Jeep Liberty (KK), Jeep Compass/Jeep Patriot (MK), Dodge Caliber (PM), Dodge Caravan (RT), Dodge Durango (WD), Jeep Grand Cherokee (WK)
703162020-12-28. Service bulletin. Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A)