NHTSA recall 17V640000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 17V640000 |
| Manufacturer's number | T56 |
| Manufacturer | Chrysler (FCA US LLC) |
| Reported | 2017-10-10 |
| Owners notified | 2017-12-04 |
| Component | SEATS:FRONT ASSEMBLY:HEAD RESTRAINT; AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE |
| Units potentially affected | 363930 |
| Report | Quarterly report 7, for 2019 quarter 2 |
|---|---|
| Filed with NHTSA | 2019-07-22 |
| Vehicles in the campaign | 363930 |
| Reported remedied | 119120 (32%) |
| Reported unreachable | 20790 |
| Reported removed | 32477 |
These are the manufacturer's totals for the whole campaign at the end of 2019 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.
What can happen
If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.
The remedy
Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2012 CHRYSLER 200 | Built 2011-06-25 to 2012-01-15. |
|---|---|
| 2013 CHRYSLER 200 | Built 2011-06-25 to 2012-01-15. |
| 2012 DODGE AVENGER | Built 2011-06-25 to 2012-01-15. |
| 2013 DODGE AVENGER | Built 2011-06-25 to 2012-01-15. |
| 2011 JEEP LIBERTY | Built 2011-06-17 to 2012-08-16. |
| 2012 JEEP LIBERTY | Built 2011-06-17 to 2012-08-16. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Investigated as PE17003
This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.
| PE17003 | Preliminary evaluation, opened 2017-06-01, closed 2017-12-25. Occupant Restraint Controller Failure. AIR BAGS; AIR BAGS:FRONTAL; AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE. |
|---|
From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.