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Service bulletin SB-21-17-002

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10189009
Published by NHTSA2021-03-15
Manufacturer's numberSB-21-17-002
Manufacturer's date2021-02-04
NHTSA componentSTRUCTURE

NHTSA's summary

The grounding path conductivity for some Model Y front body controller modules might cause the vehicle touchscreen to display an erroneous ?Hood latch sensor requires service? message. This condition will not affect any functions of the frunk latch.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
TESLA MODEL S2019
TESLA MODEL Y2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20217832021-12-21. Structure

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SB-24-11-0062024-11-05. Service bulletin. On certain Model Y vehicles, the LH and/or RH rear primary body seals might cause wind noise in the cabin.
SB23100032023-12-26. Service bulletin. On some Model Y vehicles, water may have leaked inside the rear trunk area through the liftgate assembly.
SB2320002R62023-10-02. Service bulletin. Certain Model 3 and Model Y vehicles may need a different Occupant Classification System (OCS) installed in the front passenger seat before servicing its subcomponents.
SB2320002R52023-08-21. Service bulletin. Certain Model 3 and Model Y vehicles may need a different Occupant Classification System (OCS) installed in the front passenger seat before servicing its subcomponents.
SB2320002R42023-08-21. Service bulletin. Certain Model 3 and Model Y vehicles may need a different Occupant Classification System (OCS) installed in the front passenger seat before servicing its subcomponents.
SB-23-10-003 R22023-05-08. Service bulletin. On some Model Y vehicles, water may have leaked inside the rear trunk area through the liftgate assembly.
SB-23-10-003 R12023-05-08. Service bulletin. On some Model Y vehicles, water may have leaked inside the rear trunk area through the liftgate assembly.
SB-23-10-0032023-05-08. Service bulletin. On some Model Y vehicles, water may have leaked inside the rear trunk area through the liftgate assembly.
SB-21-12-0032021-05-24. Service bulletin. Some Model Y vehicles equipped with auto-dimming door mirror glass have difficulty adjusting the LH door mirror to extreme vertical angles.
SB-20-10-0032020-08-10. Service bulletin. On some Model Y vehicles, front fascias with an injection date in a certain date range might have potential delamination/peeling issues.