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Service bulletin S10062-2020-01-2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10188432
Published by NHTSA2021-03-08
Manufacturer's numberS10062-2020-01-2
Manufacturer's date2021-01-22
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Volvo Car USA LLC and Volvo Car Canada LTD on behalf of Volvo Car Group, has decided to launch Service Action S10062 on certain XC40 Recharge model year 2021 vehicles. Volvo has identified that the timer for High Voltage Cooling Heater (HVCH) in the vehicle may not work. The corrective action is to download new software - Total Upgrade.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
VOLVO XC402021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20222162022-04-28. Electrical
21V1090002021-02-24. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
37376.3.02026-04-07. Service bulletin. This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Check the following parameters below. Utilize the High-voltage system overview to make sure that the contactors are closed while performing this check.
373762025-11-17. Service bulletin. This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Perform a "High-voltage system overview" read out. If the BECM "voltage after fuse" values (front and rear) are greater than the high voltage battery, the BECM needs to be replaced.
369162025-08-18. Service bulletin. This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
373762025-07-09. Service bulletin. This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Perform a "High-voltage system overview" read out
373762025-07-09. Service bulletin. This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Perform a "High-voltage system overview" read out
369612025-04-09. Service bulletin. This is a Technical Journal: Improved 12V battery test in VIDA. Service:
 Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.
371052025-02-11. Service bulletin. This is a Technical Journal: ICUP - Volvo Cars app displays "Vehicle offline" message. fault trace the 12 V system according to VIDA
363092025-02-11. Service bulletin. This is a Technical Journal: BEV IHFA P060C04 Internal Processor Failure. Perform software upgrade.
363092024-12-10. Service bulletin. This is a Technical Journal: BEV IHFA P060C04 Internal Processor Failure. Improved IHFA Software.
371052024-11-05. Service bulletin. This is a Technical Journal: ICUP - Volvo Cars app displays "Vehicle offline" message. fault trace the 12 V system according to VIDA