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Service bulletin 20TS-07REV

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10187833
Published by NHTSA2021-03-01
Manufacturer's number20TS-07REV
Manufacturer's date2021-02-19
NHTSA componentENGINE AND ENGINE COOLING

NHTSA's summary

Revised Technical Service Letter for Cold Weather Faults on GHG17/21 DD13 with MCM Software Version 14. Due to colder weather, there may be an increase in the frequency of faults, noted below, on GHG17/21 DD13 trucks built after June 5th 2019. This is due to a calibration issue in the current MCM software (14.1.1.5 or 14.2.1.3). New software is scheduled for release in the first quarter of 2021 that will address these faults.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine

Vehicles listed
FREIGHTLINER 114SD2020, 2021
FREIGHTLINER 122SD2020 to 2021
FREIGHTLINER CASCADIA2020, 2021, 2022
WESTERN STAR 47002020, 2021
WESTERN STAR 49002020, 2021
WESTERN STAR 49X2021
WESTERN STAR 57002020, 2021, 2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
21V7150002021-09-15. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
21V0730002021-02-12. ENGINE
20204082020-09-01. Engine
20V5270002020-09-01. ELECTRICAL SYSTEM:WIRING; ENGINE AND ENGINE COOLING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
CXA 03_26_Surge Tank2026-04-02. Other. CX Advocate for discolored coolant surge tanks (24CSA-20)
FleetCom_Heater Core2026-01-08. Other. Fleet Communications for Heater Core Plugging
TSB54-377-FTL2026-01-07. Service bulletin. Technical Service Bulletin Low Coolant Sensor
FleetCom_SS 3163-FTL2025-12-06. Other. Fleet Communications for Power Steering Reservoir Fill Cap Venting
FleetCom_Low Coolant2025-12-05. Other. Fleet Communications for Low Coolant Sensor
CXA_10_25_Low Coolant2025-11-05. Other. CX Advocate for P4, WST X-Series, DD Engines Low/Critical Low Coolant Warnings
CXA_10_25_Conmet Oil Pan2025-11-05. Other. CX Advocate for ConMet Oil Pan Insert Additional Issues
CXA_9_25_Tech Questions2025-10-03. Other. CX Advocate for technical questions/issues raised
CXA_8_25_Tech Questions2025-09-02. Other. CX Advocate for technical questions/issues raised
24CSA-19Rev2025-09-02. Other. Revised Customer Service Annoucement for No Trouble Found Heavy Duty Engine Product (HDEP) Oil Separator Leaks