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Service bulletin 23-033-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10187691
Published by NHTSA2021-03-01
Manufacturer's number23-033-20
Manufacturer's date2020-12-05
NHTSA componentSEATS; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

Active Head Restraint (AHR) Inadvertent Deployment - X91 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following: The AHR is deployed on one or both front seats and will not reset.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Seats

Vehicles listed
DODGE CALIBER2010
JEEP COMPASS2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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23029202022-10-17. Service bulletin. Active Head Restraint (AHR) Inadvertent Deployment - X86 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
699192022-10-17. Service bulletin. Warranty Bulletin D-20-18 (X86) Active Head Restraint - Select 2010-2017 Jeep Compass (MK) and 2010-2012 Dodge Caliber (PM)
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710632021-03-01. Service bulletin. Warranty Bulletin D-20-21 (X91) Active Head Restraint - Select 2010 Dodge Journey (JC), Dodge Avenger/Chrysler Sebring (JS), Dodge Nitro (KA), Jeep Liberty (KK), Jeep Compass/Jeep Patriot (MK), Dodge Caliber (PM), Dodge Caravan/Chrysler Town & Country (RT) (Rev. A)
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23-029-202020-12-28. Service bulletin. Active Head Restraint (AHR) Inadvertent Deployment - X86 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.