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Service bulletin 23-040-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10187684
Published by NHTSA2021-03-01
Manufacturer's number23-040-20
Manufacturer's date2020-12-05
NHTSA componentEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; SEATS

NHTSA's summary

Active Head Restraint (AHR) Inadvertent Deployment - X91 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Customers may comment on the following: The AHR is deployed on one or both front seats and will not reset.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Seats

Vehicles listed
DODGE NITRO2010
JEEP LIBERTY2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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23028202022-10-17. Service bulletin. Active Head Restraint (AHR) Inadvertent Deployment - X85 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
699182022-10-17. Service bulletin. Warranty Bulletin D-20-17 (X85) Active Head Restraint - Select 2010-2013 Jeep Liberty (KK) and 2010-2012 Dodge Nitro (KA)
31006192022-09-15. Service bulletin. Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
08-058-142022-08-15. Service bulletin. Clock In The Radio Loses Time This bulletin involves replacing the Wireless Control Module (WCM)/Sentry Key Remote Entry Module (SKREEM). Customer may experience a condition where the clock will lose over one minute a month.
09-001-132022-07-25. Service bulletin. Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
08-003-13 REV. A2022-07-18. Service bulletin. Clock In The Radio Loses Time This bulletin involves replacing the Wireless Control Module (WCM)/Sentry Key Remote Entry Module (SKREEM). Customer may experience a condition where the clock will lose over one minute a month.
08-003-13 REV. A2021-03-15. Service bulletin. Clock In The Radio Loses Time This bulletin involves replacing the Wireless Control Module (WCM)/Sentry Key Remote Entry Module (SKREEM). Customer may experience a condition where the clock will lose over one minute a month.
710632021-03-01. Service bulletin. Warranty Bulletin D-20-21 (X91) Active Head Restraint - Select 2010 Dodge Journey (JC), Dodge Avenger/Chrysler Sebring (JS), Dodge Nitro (KA), Jeep Liberty (KK), Jeep Compass/Jeep Patriot (MK), Dodge Caliber (PM), Dodge Caravan/Chrysler Town & Country (RT) (Rev. A)