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Service bulletin B612720

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10187480
Published by NHTSA2021-02-22
Manufacturer's numberB612720
Manufacturer's date2021-01-01
NHTSA componentEQUIPMENT; ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

NHTSA's summary

CHECKING THE JUMP START POINT COVER AND REWORKING IF NECESSARY: It is possible that the jump start terminal point cover was not installed, or not properly installed on the affected vehicles.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, 12-volt battery

Vehicles listed
BMW 430I2021
BMW 530E2018, 2019, 2020, 2021
BMW 530I2017, 2018, 2019, 2020, 2021
BMW 540D2018, 2019
BMW 540D2020
BMW 540I2017, 2018, 2019, 2020, 2021
BMW C 400 X2018
BMW F800 R2017
BMW M440I2021
BMW M550I2017
BMW M550I2018, 2019, 2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20V7610002020-12-09. ELECTRICAL SYSTEM:12V/24V/48V BATTERY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B6124202021-08-09. Service bulletin. Some of the vehicles listed above which were initially identified as requiring Recall Campaign 20V-601 - HIGH VOLTAGE BATTERY to be performed and completed are now no longer included in this Recall.
B6101212021-02-22. Service bulletin. BATTERY DOES NOT CHARGE WITH EXTERNAL CHARGER AND CLOSED HOOD: After the vehicle has been charged using a 12 V charger with the hood closed during a long stationary period, the 48 V battery may be totally discharged, and possible replacement is needed.
B6514192019-10-21. Service bulletin. HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue. When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit.
B6106192019-06-24. Service bulletin. HIGH VOLTAGE DIAGNOSTIC SPECIALIST TRAINING AND EQUIPMENT STRATEGY. INFORMATION The ST1821 High Voltage Diagnostic Specialist Certification (HVS) is the next step in the E-mobility service strategy for BMW technicians.
B6104192019-05-20. Service bulletin. VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March 2019.
B6104192019-05-20. Service bulletin. VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March 2019.
B6104192019-04-22. Service bulletin. THE VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED. The customer's vehicle does not start due to a totally discharged battery.
B6127172018-11-26. Service bulletin. "In-stock, new vehicle instrument cluster displays the red CCM ""Replace Battery"". ? Improper handling of the vehicle/storage maintenance of the battery charge. ? Defective battery Note: The red CCM comes on when the state of charge of the battery drops to 30%. At this point the battery is heavily discharged and needs to be replaced."
B6108182018-08-06. Service bulletin. SME FCS 21F156 21F1F7: The following codes are saved in the battery management electronics (SME) fault memory:
B6127172018-04-23. Service bulletin. REPLACE BATTERY CHECK CONTROL MESSAGE: In-stock, new vehicle instrument cluster displays the red CCM ÒReplace BatteryÓ (ID # 460).