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Service bulletin 17NA231

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10187376
Published by NHTSA2021-02-22
Manufacturer's number17NA231
Manufacturer's date2020-12-01
NHTSA componentSTRUCTURE

NHTSA's summary

This service bulletin provides information to determine the root cause of the water intrusion to the Video Processing Module (VPM) and correct it prior to replacement of the VPM.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
BUICK ENCLAVE2018, 2019
CADILLAC XT52017, 2018, 2019
CHEVROLET TRAVERSE2018, 2019
GMC ACADIA2017, 2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
24-NA-0032025-04-15. Service bulletin. This technical bulletin provides a procedure to correct the condition of Sunroof Wind / Air Deflector Inoperative.
05-08-51-001L2025-03-08. Service bulletin. This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
22-NA-2442025-02-12. Service bulletin. This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
10-08-110-001L2025-02-11. Service bulletin. This service bulletin provides information on proper use of floor mats.
21-NA-0432024-12-10. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
22-NA-2442024-11-13. Service bulletin. This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
23-NA-2192024-11-05. Service bulletin. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
24-NA-2072024-10-31. Service bulletin. This technical bulletin provides a procedure to correct the condition of Excessive Waviness, Wrinkling or Sag in the Sunroof Sunshade.
23-NA-1642024-09-12. Service bulletin. This technical bulletin provides repair information to correct a customer concern of Vehicle Will Lock and Unlock (Active Functions Work) but Will Not Crank or Start (Loss of Passive Functions Do Not Work)
22-NA-2442024-05-30. Warranty extension. This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.