Service bulletin 08-014-21
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10187133 |
| Published by NHTSA | 2021-02-16 |
| Manufacturer's number | 08-014-21 |
| Manufacturer's date | 2021-01-27 |
| NHTSA component | AIR BAGS; EXTERIOR LIGHTING; BACK OVER PREVENTION; ENGINE AND ENGINE COOLING |
NHTSA's summary
Motor Generator Unit (MGU) Connector Not Fully Seated This bulletin involves replacing the MGU. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more ofthe following Diagnostic Trouble Codes (DTCs). U0594 - Implausible Data Received From HCP. P1B03-00 - Resolver Signal / MCPA Rationality. P0A3F-00 - Drive Motor A Position Sensor 1 Circuit. P0607-00 - ECU Internal Performance. P1C64-00 - Hybrid Perf - Engine Speed Below Target During Autostart. P0A92-00 - Hybrid Generator Performance. Customers may also experience the following: The vehicle has 15-40 minutes of driving time before a vehicle stall.The vehicle will be unable to re-start. The vehicle will lose charging of the main 12V battery. A check engine light and/or a low battery light illuminates.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Air bags, Driver assistance, Engine, Lighting, Backup camera
Trouble codes named
P0607, P0A3F, P0A92, P1B03, P1C64, U0594
| RAM 1500 | 2020, 2021 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 23V059000 | 2023-02-09. BACK OVER PREVENTION:DISPLAY FUNCTION |
|---|---|
| 22V638000 | 2022-08-25. BACK OVER PREVENTION:DISPLAY FUNCTION |
| 21V918000 | 2021-11-23. STEERING:STEERING CONTROL MODULE; BACK OVER PREVENTION:DISPLAY FUNCTION |
| 21V438000 | 2021-06-10. BACK OVER PREVENTION:DISPLAY FUNCTION |
| 20V191000 | 2020-09-10. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 96C Combo | 2025-09-24. Service campaign. Customer Satisfaction Notification 96C – Park Assis Module - Dealer Notification |
|---|---|
| 103289 | 2025-03-04. Service bulletin. CAMERA - REAR VIEW |
| S2208000045 REV.B | 2024-12-11. Service bulletin. Backup Camera Poor Image Quality Inspection |
| 0803224 | 2024-03-18. Service bulletin. Battery Pack Control Module (BPCM) Software Update Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ? P0AC0 - Hybrid Battery Pack Current Sensor 1 Circuit Performance. ? P1A29 - Cell Supervisory Circuit A Failure. ? P0DE7 - Hybrid/EV Battery Pack Cell Voltage High. ? P0ABA - Voltage Sense A Circuit. ? P0B3D - Hybrid Battery Voltage Sense "A" Circuit Low. ? P0B3E - Hybrid Battery Voltage Sense "A" Circuit High. ? U3017 - Control Module Timer/Clock Performance. ? P0E55 - DC/DC Converter Current Sensor Circuit "A". ? P0DAF - Hybrid/EV Battery Cell Balancing Circuit "A". ? P0AD4 - Hybrid Battery Pack Air Flow System Insufficient Air Flow. This bulletin involves updating the BPCM with the latest available software. |
| 0900124 | 2024-03-18. Service bulletin. Cold Engine Ticking Noise The customer may describe a ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds. |
| 0806423 | 2024-01-02. Service bulletin. Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over-the-air?. Updates to software will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio. |
| 0804523 | 2024-01-02. Service bulletin. Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42. |
| 1801623 | 2024-01-02. Service bulletin. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more ofthe following DTCs:P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. Other software enhancement included with this update: Idle stability improvements during Electronic Stability Control (ESC) events. |
| S2025000001 | 2024-01-02. Service bulletin. Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set. |
| 9003357 | 2024-01-02. Service bulletin. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA. |