Service bulletin SRV-SRB-21-002

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10186523
Published by NHTSA	2021-02-02
Manufacturer's number	SRV-SRB-21-002
Manufacturer's date	2021-01-14
NHTSA component	ELECTRICAL SYSTEM

NHTSA's summary

Update of Scrambler 1100 Pre-Delivery operations. Applicability: Scrambler 1100 Model Year 18-21 (all versions). This service bulletin informs dealers and service managers of updated battery assembly instructions for the pre-delivery phase of the listed models. Additionally, dealers and service managers are informed that this bulletin cancels and replaces the battery assembly procedure outlined in service bulletin SRV-SRB-18-001. This bulletin also includes the updated service instructions.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
DUCATI SCRAMBLER	2018, 2019, 2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2020629	2020-12-17. Electrical
20V781000	2020-12-15. ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SRV-TTB-23-001R4	2023-06-03. Service bulletin. Tips and Tricks Revision 4 Summary. Preload range error code, possible incorrect assessment of the cause of an engine oil seepage from the generator cover, and information on aluminum tank cover for the Multistrada; riding Mode indication flashing for the Scrambler.
TTB-22-001_R 01	2022-04-04. Service bulletin. Tips & Tricks V 01 - Applicability: All models. Pg 13 : Possible damage to water pump gear oil seal. Diavel 1260 (all model versions). Pg. 15: Indication for replacement of brake hoses under warranty. Multistrada V4 PP, Pg. 41, Possible presence of error U1900-Optional Configuration not carried out. Multistrada V2, Multistrada V4 PP (all model years) Pg.42; Possible interference between tank bag and front brake fluid reservoir/clutch fluid reservoir. Multistrada V4 (all versions), Pg.43; Possible color change of the Akrapovic silencer carbon endcap.
SRV-ESB-22-002	2022-04-04. Service bulletin. Rules for Battery Replacement Under Warranty. Applicability: All models, all years. This Electronic Service Bulletin replaces and cancels SRV-ESB-19-001, published January 17, 2019. It provides dealers and service managers the correct replacement procedures for 12-volt battery installed on all Ducati motorcycle models. This document has been redacted for sensitive pricing information. The annex referenced in this document is available to NHTSA upon request.
TTB-20-001 rev20	2021-11-05. Service bulletin. Tips & Tricks. Applicability: All Models, All Model Years, P. 10-Error P0314 Validation: High misfire with risk of damaging the catalytic converter; P.11-Control unit reprogramming. Multistrada V4S All Model Years, P.30-Right-hand switch button backlighting problems, P. 31-Possible appearance of stains and white dots on the instrument panel, P. 31 Possible malfunction of the heated passenger seat. Scrambler 800 MY 2021, P. 43- Possible appearance of errors U0323, P0500, P2158; Scrambler 800 MY 2021-2022, P44-Irregular idling rpm after engine start. Supersport 950, All Model Years, P.50-Engine warning light on: ECU Error P0314
TTB-20-001 rev19	2021-11-05. Service bulletin. Tips & Tricks. Applicability: Panigale (V4, V4 S) MY2018-2021, P.22-Contact between tire and front mudguard; Scrambler 800 MY2014-2022, P.25-Possible water seepage inside front and rear turn indicators; Streetfighter V4 MY2020-2022, P. 30, Possible loosening of the screw retaining the heat guard
SRV-TTB-21-001v3	2021-04-07. Service bulletin. Tips & Tricks Ver 03. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics include aftermarket accessories, battery preparations, tire pressures sensing, gas cap paint, enhanced suspension, oil level checks, and instrument panel software.
SRV-TTB-20-001 r	2021-04-07. Service bulletin. Tips & Tricks Ver 12. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics range from packaging & transport to engines and accessories, to cosmetic issues.
SRV-ESB-20-001	2020-04-07. Service bulletin. Ducati Immobilizer Systems - Applicability: All vehicles with electronic coded keys. This Electronic Service Bulletin replaces and cancels the bulletin SRV-ESB-18-004 published on May 3rd, 2018 and provides information regarding the Immobilizer Systems (engine start lock systems) and associated reset procedures that a Ducati technician shall perform in case of a system failure or loss of keys. This bulletin also contains applicability tables and procedures for the various immoblizer systems.