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Service bulletin SRV-ESB-20-001

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10173096
Published by NHTSA2020-04-07
Manufacturer's numberSRV-ESB-20-001
Manufacturer's date2020-03-19
NHTSA componentEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM

NHTSA's summary

Ducati Immobilizer Systems - Applicability: All vehicles with electronic coded keys. This Electronic Service Bulletin replaces and cancels the bulletin SRV-ESB-18-004 published on May 3rd, 2018 and provides information regarding the Immobilizer Systems (engine start lock systems) and associated reset procedures that a Ducati technician shall perform in case of a system failure or loss of keys. This bulletin also contains applicability tables and procedures for the various immoblizer systems.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
DUCATI DESMOSEDICI2006
DUCATI DESMOSEDICI2008
DUCATI DESMOSEDICI RR2008
DUCATI DIAVEL2011, 2012, 2013, 2014, 2015, 2016, 2017
DUCATI DIAVEL2018
DUCATI DIAVEL2019
DUCATI F10982010
DUCATI F1098 STREETFIGHTER2010
DUCATI F1098 STREETFIGHTER S2010
DUCATI F1098S2009 to 2010
DUCATI F1098S STREETFIGHTER2010 to 2011
DUCATI HYM11002009
DUCATI HYM1100 EVO SP2010
DUCATI HYM1100E2010
DUCATI HYM1100S2009
DUCATI HYM7962010
DUCATI HYPERMOTARD2006 to 2008
DUCATI HYPERMOTARD2013 to 2017
DUCATI HYPERMOTARD2018, 2019, 2020
DUCATI HYPERMOTARD 1100 EVO2012
DUCATI HYPERMOTARD 1100 EVO SP2011
DUCATI HYPERMOTARD 7962010
DUCATI HYPERMOTARD 7962012
DUCATI HYPERMOTARD 9392016 to 2017
DUCATI HYPERMOTARD 939 CAL2016
DUCATI HYPERMOTARD SP2013
DUCATI HYPERMOTARD1100EVO SP C2012
DUCATI HYPERSTRADA2013
DUCATI M11002009 to 2010
DUCATI M1100 ABS2010
DUCATI M1100S2009 to 2010
DUCATI M1100S ABS2010
DUCATI M6962011
DUCATI M696+2010
DUCATI M696+ ABS2010
DUCATI M7962011
DUCATI MONSTER2007
DUCATI MONSTER2013
DUCATI MONSTER2015
DUCATI MONSTER 10002007 (the catalog's model; the bulletin names a series or trim of it)
DUCATI MONSTER 1100 EVO2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
DUCATI MONSTER 12002014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
DUCATI MONSTER 12002017
DUCATI MONSTER 12002018, 2019 (the catalog's model; the bulletin names a series or trim of it)
DUCATI MONSTER 1299 SL2017 (the catalog's model; the bulletin names a series or trim of it)
DUCATI MONSTER 6952007 (the catalog's model; the bulletin names a series or trim of it)
DUCATI MONSTER 6962007, 2008, 2009 (the catalog's model; the bulletin names a series or trim of it)
DUCATI MONSTER 6962012 (the catalog's model; the bulletin names a series or trim of it)
DUCATI MONSTER 7962012 (the catalog's model; the bulletin names a series or trim of it)
DUCATI MONSTER 7972017
DUCATI MONSTER 8212016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
DUCATI MONSTER S4R2007 (the catalog's model; the bulletin names a series or trim of it)
DUCATI MONSTER S4RS2007 (the catalog's model; the bulletin names a series or trim of it)
DUCATI MS 1200S2010
DUCATI MS1200-A2010
DUCATI MS1200S2010
DUCATI MS1200ST2010
DUCATI MTS 11002007 to 2008
DUCATI MTS11002009
DUCATI MTS1100S2009
DUCATI MTS12002010 to 2011
DUCATI MTS1200 ABS2010
DUCATI MULTISTRADA2007 to 2008
DUCATI MULTISTRADA2011
DUCATI MULTISTRADA2015 to 2017
DUCATI MULTISTRADA2018, 2019, 2020
DUCATI MULTISTRADA 12002010 to 2017
DUCATI MULTISTRADA 1200 ABS2012 to 2013
DUCATI MULTISTRADA 1200S2015 to 2016
DUCATI MULTISTRADA 12602018 (the catalog's model; the bulletin names a series or trim of it)
DUCATI MULTISTRADA 1260 ENDURO2019 (the catalog's model; the bulletin names a series or trim of it)
DUCATI PANIGALE 1299 FE2018
DUCATI PANIGALE 9592018
DUCATI PANIGALE R2014 to 2019
DUCATI PANIGALE SPECIALE2017 to 2019
DUCATI PANIGALE V22020
DUCATI PANIGALE V42017
DUCATI PANIGALE V42018, 2019, 2020
DUCATI PANIGALE V4 S2017
DUCATI PANIGALE V4 S2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
DUCATI S1000BIP2009
DUCATI S1000S2009
DUCATI S2R 10002008
DUCATI S2R10002007
DUCATI SCRAMBLER2015 to 2017
DUCATI SCRAMBLER2018
DUCATI SCRAMBLER 800 CAFE RACER2017 (the catalog's model; the bulletin names a series or trim of it)
DUCATI SCRAMBLER 800 CAFE RACER2018 (the catalog's model; the bulletin names a series or trim of it)
DUCATI SPORT CLASSIC2006 to 2007
DUCATI SPORT10002008
DUCATI ST3S-ABS2007
DUCATI STREETFIGHTER 8482012
DUCATI STREETFIGHTER 8482014
DUCATI SUPERSPORT2017, 2018, 2019
DUCATI XDIAVEL2016 to 2020
DUCATI XDIAVEL S2015 to 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20186422018-11-21. Accessories
20122542012-08-03. Accessories
11V3360002011-06-27. EQUIPMENT
09V1420002009-04-29. ELECTRICAL SYSTEM:WIRING
20090892009-03-26. Electrical

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TTB-23-001R102023-08-03. Service bulletin. Tips & Tricks Summary Rev. 10 Summary. water radiator electric fan motors replacement, BBS fuse replacement and BBS software updates for the Diavel; new brake fluid reservoir bracket part number for the Panigale; water pump gear oil seal deficiency, and modifying the tightening torque of the foot peg holder plate and stand support fixing screws for a all models.
TTB-23-001R092023-08-03. Service bulletin. Tips and Tricks Revision 9 Summary. Front fork leg seal indication, fuel tank filler plug improvements, and DQS error code information for the Multistrada; rider seat cover creases for the Diavel; timing layshift seal removal and water pump gear oil seal deficiency for a all models.
TTB-23-001 rev082023-07-04. Service bulletin. Tips & Tricks Summary Rev. 06 Summary. BBS fuse indications and fan error code validation for the Diavel; and Precautions for removing scratches on special versions on the Streetfighter.
TTB-23-001 rev072023-07-04. Service bulletin. Tips and Tricks Revision 7 Summary. Range and motor error codes for the Multistrada; assembly procedure of the brake caliper mounting plate when refitting the rear wheel for the Monster; oil seal install instructions on dry clutch housing for the Panigale; and timing layshift seal removal for a all models.
TTB-22-001_R 012022-04-04. Service bulletin. Tips & Tricks V 01 - Applicability: All models. Pg 13 : Possible damage to water pump gear oil seal. Diavel 1260 (all model versions). Pg. 15: Indication for replacement of brake hoses under warranty. Multistrada V4 PP, Pg. 41, Possible presence of error U1900-Optional Configuration not carried out. Multistrada V2, Multistrada V4 PP (all model years) Pg.42; Possible interference between tank bag and front brake fluid reservoir/clutch fluid reservoir. Multistrada V4 (all versions), Pg.43; Possible color change of the Akrapovic silencer carbon endcap.
SRV-ESB-22-0022022-04-04. Service bulletin. Rules for Battery Replacement Under Warranty. Applicability: All models, all years. This Electronic Service Bulletin replaces and cancels SRV-ESB-19-001, published January 17, 2019. It provides dealers and service managers the correct replacement procedures for 12-volt battery installed on all Ducati motorcycle models. This document has been redacted for sensitive pricing information. The annex referenced in this document is available to NHTSA upon request.
Pre Delivery2022-02-07. Service bulletin. Pre-delivery Intervention Check List .
SB160022022-01-24. Service bulletin. Introduction.
TTB-20-001 rev202021-11-05. Service bulletin. Tips & Tricks. Applicability: All Models, All Model Years, P. 10-Error P0314 Validation: High misfire with risk of damaging the catalytic converter; P.11-Control unit reprogramming. Multistrada V4S All Model Years, P.30-Right-hand switch button backlighting problems, P. 31-Possible appearance of stains and white dots on the instrument panel, P. 31 Possible malfunction of the heated passenger seat. Scrambler 800 MY 2021, P. 43- Possible appearance of errors U0323, P0500, P2158; Scrambler 800 MY 2021-2022, P44-Irregular idling rpm after engine start. Supersport 950, All Model Years, P.50-Engine warning light on: ECU Error P0314
SRV-TTB-21-001v32021-04-07. Service bulletin. Tips & Tricks Ver 03. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics include aftermarket accessories, battery preparations, tire pressures sensing, gas cap paint, enhanced suspension, oil level checks, and instrument panel software.