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Service bulletin TTB-23-001R09

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10240317
Published by NHTSA2023-08-03
Manufacturer's numberTTB-23-001R09
Manufacturer's date2023-07-25
NHTSA componentENGINE AND ENGINE COOLING; VEHICLE SPEED CONTROL; FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM; SEATS

NHTSA's summary

Tips and Tricks Revision 9 Summary. Front fork leg seal indication, fuel tank filler plug improvements, and DQS error code information for the Multistrada; rider seat cover creases for the Diavel; timing layshift seal removal and water pump gear oil seal deficiency for a all models.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Engine, Fuel system, Seats, Throttle and cruise control

Vehicles listed
DUCATI DIAVEL2011, 2012, 2013, 2014, 2015, 2016, 2017
DUCATI DIAVEL2018
DUCATI DIAVEL2019
DUCATI DIAVEL2020 to 2023
DUCATI MULTISTRADA2007 to 2008
DUCATI MULTISTRADA2011 to 2017
DUCATI MULTISTRADA2018, 2019, 2020, 2021, 2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
21V2120002021-03-25. ENGINE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SRV-TTB-24-001, Rev 072024-06-05. Other. Tips & Tricks Revision 07 Summary. Applicability: Hypermotard 698-Possible coolant leakage from the water distributor. All Models-Precaution for the use of the Hand-Free fuel tank cap part no. 96681021AA – part no. 96680491A. All V4 models-Possible lubrication problem on primary idle wheel.
TTB-24-001 Rv52024-04-03. Service bulletin. Tips & Tricks Revision 05 Summary. Applicability: All Models-Sygic Navigator App software bug for iOS Apple devices
TTB-24-001 Rv42024-04-03. Service bulletin. Tips & Tricks Revision 04 Summary. Applicability: Multistrada-Possible erratic idling rpm and hard starting, and engine noise. Hypermotard-Possible hard starting issues.
TTB-24-001Rev 32024-03-05. Service bulletin. Tips & Tricks Revision 03 Summary. Applicability: Multistrada-Racing exhaust applicability. Hypermotard-Possible oil seep, loose handlebar feel, gearchange lever pin, standard faring elements characteristics.
TTB-24-001Rev 22024-03-05. Service bulletin. Tips & Tricks Revision 02 Summary. Applicability: Multistrada-Front fork wiring, rear shock, and fuel level and range indication. Hypermotard-Exhaust heat guard hardware pitting. Scrambler-Cosmetic headlight defect. All Models-pre-delivery operations, scheduled maintenance update.
SRV-TSB-24-0042024-03-05. Service bulletin. CR267 - Updating the ECU Software. Applicability: Multistrada V4 STD/S/PP MY2021-2024 (all versions). This technical service bulletin informs dealers and service managers that the quick shift management software for a portion of the listed models may not have been calibrated correctly, and that a mandatory update is available. The bulletin also includes service instructions, and VIN information. This document has been redacted for sensitive pricing information.
TTB-23-001rev162023-12-06. Service bulletin. Tips & Tricks Summary Rev. 16 Summary: Applicability: Multistrada-Orientation of the side stand springs, and the configuration of aluminum side panniers. Panigale-Wrong mileage deadline on service warning panel. All Models-Final drive chain oxidation.
TTB-23-001 rev152023-11-03. Service bulletin. Tips & Tricks Summary Rev. 15 Summary: Applicability: Multistrada. Availability and characteristics of a particular racing exhaust, and possible abnormal play of passenger seat.
TTB-23-001 rev142023-10-05. Service bulletin. Tips & Tricks Summary Rev. 14 Summary: Applicability: Availability and characteristic of Akrapovic Racing Exhaust Part no. 96482291AA for the Multistrada V4 Rally. Abnormal play of passenger seat, and squeak coming from the front wheel when moving the motorcycle for the Diavel, and slight front end vibrations when braking at low speeds on the DesertX.
TTB-23-001 rev132023-10-05. Service bulletin. Tips & Tricks Summary Rev. 13 Summary: Applicability: Incorrect evaluation of the wear condition of front wheel bearings, and Error C1134 – High DRL temperature (update) for the Multistrada. Melting of coolant distributor due to engine overheating for all models.