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Service bulletin PC768 2020 Maxim

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10185481
Published by NHTSA2021-01-09
Manufacturer's numberPC768 2020 Maxim
Manufacturer's date2020-12-04
NHTSA componentSTRUCTURE

NHTSA's summary

Driver's Door Inspection Voluntary Service Campaign Campaign Summary: Nissan is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the driver’s door on certain 2020 model year Nissan Maxima (A36) vehicles. Nissan has determined that three vehicles were produced with a driver’s door that does not meet Nissan quality standards. What Dealers Should Do: 1.Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History – Open Campaigns I.D. PC768. 2.Dealers are requested to inspect and, if necessary, repair any affected vehicles in dealer new or pre-owned inventory to ensure customer satisfaction. •New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). •Refer to NPSB15-460 for additional information 3.Dealers should use NTB20-087 to correct any vehicles subject to this campaign. 4.Once repaired, dealers should submit the claim, using the claims coding provided, and release the vehicle.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
NISSAN MAXIMA2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
NTB09-131C2026-04-29. Service bulletin. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
NTB09-131C2026-04-29. Service bulletin. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
NTB20-010C2023-03-07. Service bulletin. WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-028H2023-03-07. Service bulletin. REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB09-081J2023-03-07. Service bulletin. WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB16-017C2021-07-10. Service bulletin. MOONROOF ADJUSTMENT AND REPAIRS This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
NTB20-0872021-01-09. Service bulletin. VOLUNTARY SERVICE CAMPAIGN 2020 MAXIMA; DRIVER’S DOOR SPOT WELD INSPECTION INTRODUCTION Nissan is conducting this voluntary service campaign, on certain specific model year 2020 Maxima vehicles, to inspect the spot welds on the driver’s door. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PC768 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer’s inventory.
NTB19-079a2021-01-09. Service bulletin. REAR PILLAR MOLDING REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB19-059b2020-12-09. Service bulletin. MOONROOF RATTLE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.