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Service bulletin SC199_OWNR_SK3

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10185019
Published by NHTSA2021-01-06
Manufacturer's numberSC199_OWNR_SK3
Manufacturer's date2020-12-03
NHTSA componentPOWER TRAIN; EQUIPMENT

NHTSA's summary

SC199 - Owner Letter to Soul vehicle owners advising them of a Voluntary Emissions Service Campaign to improve the Transmission Control Module (TCM) logic and, if necessary, replace the Intelligent Variable Transmission (IVT) on some 2020-2021 Soul vehicles.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Transmission and driveline

Vehicles listed
KIA SOUL2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SC199_OWNR_SK3_32026-02-25. Emissions. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER RENOTIFICATION (SC199 FL301) - This document is the owner renotification advising that Kia is conducting Voluntary Service Campaign to update the software programming on the Transmission Control Module (TCM) and, if necessary, replace the Intelligent Variable Transmission (IVT) on certain 2020-2021 MY Soul vehicles.
TSB_TRA046_R52025-04-23. Service bulletin. TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.
TSB_TRA1132024-10-01. Service bulletin. TECHNICAL SERVICE BULLETIN: PRECAUTIONS FOR TRANSMISSIONS WITH ISG/EOP - This bulletin provides information related to the replacement or servicing of transmission assemblies on all Kia vehicles equipped with Idle-Stop-Go (ISG) and High-Flow Electric Oil Pump (HF EOP). The HF EOP protective connector cover may NOT have been installed on a new or remanufactured transmission during assembly. The HF EOP connector may become contaminated with debris during shipping and/or with oil/coolant during installation.
TSB_TRA1092024-07-18. Service bulletin. TECHNICAL SERVICE BULLETIN: IVT OIL PRESSURE SENSOR REPLACEMENT: This bulletin provides information to replace the Intelligent Variable Transmission (IVT) Oil Pressure Sensor (OPS) on some 2018-2024MY vehicles listed on page 3 equipped with IVT. The affected vehicles may exhibit a malfunction indicator lamp (MIL) illuminated on the instrument cluster with DTCs P084500, P084600, and/or P0867XX present with no drivability concerns due to a failed IVT oil pressure sensor.
TSB_TRA046_R42024-06-04. Service bulletin. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
TSB_ELE3202024-01-06. Service bulletin. TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurate map location, freezing AVN screen, or experiencing a delay when using Google Maps or Waze through wired Apple CarPlay.
TSB_ELE303_R12023-10-01. Service bulletin. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
TSB_ELE3032023-09-06. Service bulletin. TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen. Follow the procedure outlined in this publication to update the software on 5th Generation AVN wide units using the applicable USB Flash Drive A or B for the applicable vehicle.
CS2306L_OWNRSK322023-08-24. Service bulletin. CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia is now making steering wheel lock devices available directly to certain Kia vehicle owners. These devices can help deter a theft attempt. We are making this device available to customers free of charge and will ship it directly to customers who place orders within eighteen (18) months from the date of this letter.
TSB_TRA102_R12023-07-05. Service bulletin. TECHNICAL SERVICE BULLETIN: IVT SOFTWARE LOGIC IMPROVEMENT AND/OR IVT REPLACEMENT - This bulletin provides the procedure to update the Transmission Control Module (TCM) software logic and, if necessary, replace the Intelligent Variable Transmission (IVT) assembly on certain 2019-2021MY model vehicles listed in the chart below, which may exhibit an MIL ON with the DTC(s) listed below and a lack/delay in acceleration due to transmission slippage.