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Service bulletin 23-031-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10184464
Published by NHTSA2020-12-21
Manufacturer's number23-031-20
Manufacturer's date2020-11-14
NHTSA componentSTRUCTURE:BODY:DOOR; EQUIPMENT; VISIBILITY:GLASS, SIDE/REAR

NHTSA's summary

Door Glass Run Channel Weather Stripping Split Or Torn This bulletin involves inspecting and possibly replacing the door glass channel weatherstripping. The customer may describe one or more of the following:One or more door glass channel weatherstripping has split or torn, at the front door glass and/or rear door glass. Increased wind noise and possible water leaks at the door glass.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Equipment and accessories, Glass, wipers and mirrors

Vehicles listed
DODGE JOURNEY2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20254422025-08-26. Visual System

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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S23230000022023-02-13. Service bulletin. Washer Light On And Will Not Turn Off After Adding Washer Solvent.
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