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Service bulletin 16-0072

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10183773
Published by NHTSA2020-12-07
Manufacturer's number16-0072
Manufacturer's date2016-04-21
NHTSA componentSTEERING

NHTSA's summary

For 2005-2012 Crown Victoria, 2005-2011 Grand Marquis and Town Car vehicles, Regional Program 13R01 applies to vehicles not registered in corrosion states and not included in Safety Recall 13S08, where operation in high corrosion areas for an extended period may lead to corrosion in the lower intermediate steering shaft swing link. This may result in a compressed upper intermediate steering shaft and separation from the steering column, which can result in a loss of steering control. Vehicles covered under 13R01 that were inspected or repaired without replacement of the lower intermediate shaft, and have relocated to high corrosion areas, may experience subsequent corrosion of the lower intermediate steering shaft swing link.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
FORD CROWN VICTORIA2005, 2006, 2007, 2008, 2009, 2010, 2011
FORD CROWN VICTORIA2012
LINCOLN TOWN CAR2005, 2006, 2007, 2008, 2009, 2010, 2011
MERCURY GRAND MARQUIS2005, 2006, 2007, 2008, 2009, 2010, 2011

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20145022014-11-05. Steering
14V7040002014-11-05. STEERING:RACK AND PINION:PINION SHAFT
13V3850002013-08-29. STEERING
20132872013-08-27. Steering
20071992007-06-15. Steering

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TSB1600722021-12-20. Service bulletin. Inpected or repaired under 13R01 - Requests for recall service action under 13S08
RP-13R012014-03-12. Service bulletin. FORD: THE LOWER INTERMEDIATE STEERING SHAFT, HAS CORROSION OF SWING LINK JOINTS, COMBINED WITH COLLAPSED UPPER INTERMEDIATE STEERING SHAFT, RESULTING IN STEERING COLUMN SEPARATION AND LOSS OF STEERING CONTROL. MODEL 2005-2011 CROWN VICTORIA, GRAND MARQUIS, TOWN CAR. *PE UPDATED 04/23/14 *LJ UPDATED 07/10/15 *TA UPDATED 7/15/15 *TA
RP-13-R-012013-12-11. Service bulletin. FORD: SWING LINK JOINTS ON LOWER INTERMEDIATE STEERING SHAFT, HAS CORROSION, AND COMBINED WITH COLLAPSED UPPER INTERMEDIATE STEERING SHAFT, ON SOME VEHICLES, CAUSES STEERING COLUMN TO SEPARATE, LEADING TO STEERING CONTROL LOSS. MODEL 2005-2011 CROWN VICTORIA, GRAND MARQUIS, TOWN CAR. *PE
0526132006-01-25. Service bulletin. LIGHT STEERING EFFORTS AT HIGHWAY SPEEDS. *TT