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Service bulletin 16-0062

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10183763
Published by NHTSA2020-12-07
Manufacturer's number16-0062
Manufacturer's date2016-04-14
NHTSA componentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA's summary

Some 2012-2015 Focus vehicles may exhibit inaccurate fuel gauge indication and/or inaccurate distance to empty. The vehicle may also exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0420, P1450, P0443, P0452, P0456, P0460 and/or P2196.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Instrument cluster

Trouble codes named

P0420, P0443, P0452, P0456, P0460, P1450, P2196

Vehicles listed
FORD FOCUS2012, 2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM 497982021-06-01. Service bulletin. 2015-2018 Focus service parts transmissions part # F1FP-7000-VB / F1FZ-7000-P built on 1-Aug-2020 and through 01-Mar-2021 may have an incorrect input speed sensor A (ISSA) shim thickness. This may cause an intermittent input speed sensor diagnostic trouble code (DTC). In the event of shift issues or skip shift events, check and verify that the ISSA speed sensor shim is 2.0 mm (0.079 in) F1FZ-7Z101-A before proceeding with further diagnostics.
SSM 471302018-05-21. Service bulletin. Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the Delphi 120 volt electric vehicle service equipment (EVSE) charge cord. To identify a Delphi EVSE the coupler on the EVSE that connects to the vehicle charge port is solid black. For information on the Delphi EVSE indicator status used for diagnostics, reference High Voltage Battery > Charging the High Voltage Battery in the Owners Guide for a 2018 Fusion Energi. Reference the Convenience Cord Light Emitting Diode (LED) Indicators chart. The Workshop Manual (WSM) is scheduled to be revised at a later date.
SSM 459632017-02-21. Service bulletin. SOME 2015-2016 FOCUS VEHICLES BUILT ON OR BEFORE 11/18/2015 MAY EXHIBIT AN INCORRECT AVERAGE FUEL ECONOMY READING. FOCUS CLUSTERS HAVE TWO TRIP COMPUTERS (TRIP 1 AND TRIP 2). IF THE CUSTOMER IS USING ONE FOR SHORT TRIPS (RESET AT EVERY REFILL) AND THE OTHER FOR LONG TRIPS (NO RESET SINCE HE/SHE OWNS THE VEHICLE) THE ISSUE MAY BE PRESENT AFTER EITHER TRIP COMPUTER READS GREATER THAN 3219 KM (2000 MILES). REPROGRAM THE INSTRUMENT PANEL CLUSTER (IPC) TO RESOLVE THE CONCERN, USING IDS VERSION 98.01 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE APPLICABLE 12651D LABOR OPERATIONS IN SECTION 10 OF THE SLTS MANUAL, USE CAUSAL PART 10849 FOR REPROGRAM.
TSB 16-01472017-02-04. Service bulletin. SOME 2013-2016 FOCUS ELECTRIC VEHICLES BUILT ON OR AFTER 22-FEB-2013 MAY EXHIBIT AN ILLUMINATED GREEN READY TO DRIVE INDICATOR IN THE INSTRUMENT PANEL CLUSTER (IPC) AND THE VEHICLE DOES NOT MOVE. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
ASI-443972014-06-25. Service bulletin. FORD: A MESSAGE APPEARING IN INSTRUMENT PANEL, STOP SAFELY NOW, OR WRENCH LAMP WILL ILLUMINATE, DUE TO ISOLATION FAULT OF EV BATTERY SYSTEM. MODEL 2012-2014 FOCUS ELECTRIC. *PE
ASI-322462013-10-24. Service bulletin. FORD: SOME VEHICLES MAY EXPERIENCE INSTRUMENT PANEL CLUSTER (IPC) MESSAGE CENTER OUTSIDE AIR TEMPERATURE (OAT) DISPLAY DEFAULTING TO C AND ADDITIONALLY, THE ABILITY TO SWITCH DISPLAY BACK TO F IS DISABLED. MODEL 2013 FOCUS S. *PE
TSB-13-6-272013-09-26. Service bulletin. FORD: ON SOME VEHICLES, WHEN VEHICLE HAS BEEN STARTED, THE INSTRUMENT CLUSTER FAILS TO OPERATE AND POSSIBLY NEED TO BE REPROGRAM TO LATEST CALIBRATION. MODEL 2011-2012 FOCUS. *PE
TSB-12-1-72012-03-13. Service bulletin. FORD: IN THE MESSAGE CENTER, ON SOME MODEL YEAR VEHICLES, THERE ARE DARK HORIZONTAL LINES SHOWING IN INSTRUMENT PANEL AND/OR MAY BE ACCOMPANIED BY ERRATIC GAUGE OR STICKING, INTERMITTENTLY. *PE