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Service bulletin 02-002-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10183092
Published by NHTSA2020-11-30
Manufacturer's number02-002-20
Manufacturer's date2020-10-21
NHTSA componentSUSPENSION; STEERING

NHTSA's summary

Steering Wheel Off Center This bulletin involves adjusting the front toe to correct a steering wheel off center condition. This is due to an inaccurate alignment settings from the plant. The customer may describe the steering wheel is off center.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering, Suspension

Vehicles listed
RAM 15002020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
1126512026-06-18. Service bulletin. SHOCK ABSORBER - SUSPENSION
1126522026-06-18. Service bulletin. SHOCK ABSORBER - SUSPENSION
S25020000012025-12-11. Service bulletin. Lower Ball Joint / Lower Control Arm Servicing Updates.
02-002-25 REV. A2025-09-17. Service bulletin. Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
1063522025-09-10. Service bulletin. SHOCK ABSORBER – SUSPENSION & SHOCKS - REAR
S25190000062025-07-23. Service bulletin. Steering Repair Information Involving Toe Angle. Tie Rod And Or Electric Power Steering (EPS) Units.
02-002-252025-05-30. Service bulletin. "Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
02-001-252025-03-03. Service bulletin. "Front Lower Control Arm Stabilizer Link Noise Customers may experience the following: ● Rattle or clunk noise coming from the front end of the vehicle when driving over bumps, performing turns or during normal operation. This bulletin involves road testing and possibly tightening the stabilizer link attachment to lower control arm nut. "
9100460 REV12025-01-21. Service bulletin. ARM Lower Control WHAT: Clunking noise from Front Stabar link to Front Lower Control Arm (FLCA). WHY: The joint is coming loose due to loss of clamp load when there is embedment on FLCA mating surface to the stabar link ball stud. We are currently updating the stabar link design and new design will be implemented in March 2025. HOW: If this Front stabar link to FLCA joint torque is under the residual torque of 70Nm, please retorque the joint to this spec of 110 (Min 70-Max 138). Otherwise proceed with regular diagnosis.
91004602024-12-10. Service bulletin. ARM Lower Control WHAT: Clunking noise from Front Stabar link to Front Lower Control Arm (FLCA). WHY: The joint is coming loose due to loss of clamp load when there is severe embedment on FLCA mating surface to the stabar link ball stud. We are currently updating the stabar link design and new design will be implemented in March 2025. HOW: If this Front stabar link to FLCA joint torque is under the residual torque of 70Nm, please retorque the joint to this spec of 110 (Min 70-Max 138). Otherwise proceed with regular diagnosis.