Service bulletin PS299_R4

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10181986
Published by NHTSA	2020-11-03
Manufacturer's number	PS299_R4
Manufacturer's date	2020-10-06
NHTSA component	VISIBILITY; VISIBILITY:WINDSHIELD WIPER/WASHER

NHTSA's summary

PITSTOP: CORRECT PROCEDURE FOR RAISING WINDSHIELD WIPERS - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. When servicing windshield wipers on the below listed vehicles, including during PDI, ensure to raise the wiper arms to a vertical position to avoid damaging the paint on the rear edge of the hood.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors, Wipers and washers

Vehicles listed
KIA CADENZA	2017, 2018, 2019, 2020
KIA CADENZA	2021
KIA FORTE	2018, 2019, 2020, 2021
KIA K5	2021
KIA K900	2015, 2016, 2017, 2018, 2019, 2020
KIA K900	2021
KIA OPTIMA	2016, 2017, 2018, 2019, 2020
KIA SORENTO	2021
KIA STINGER	2018, 2019, 2020, 2021
KIA TELLURIDE	2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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