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Service bulletin 08-079-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10181597
Published by NHTSA2020-10-26
Manufacturer's number08-079-20
Manufacturer's date2020-09-04
NHTSA componentEQUIPMENT

NHTSA's summary

UGQ Radio Enhancements This bulletin involves inspecting and if required updating the radio software to:28.3 - 2018 34.21 - 2019 and 2020 Customers may experience one or more of the following:Intermittently, the radio screen will black out after key is turned on.(For 34.21 Only) Navigation screen freezes after a Voice Recognition (VR) command. Warning chime will not turn off. Radiodisplay black, except application bar. Language setting reverting from customer set language to Italian language. Message displayed ?TomTom® live services unavailable?. Frequent pop-ups during startup saying device not connected - Uconnect LIVE. Uconnect Live feature may not function properly. Radio may reset, turn off and then back on. Audio distortion heard during phone calls and CarPlay®. In addition the following enhancements are included:Bluetooth® improvements. VR improvements. Russian language enhancements.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
JEEP WRANGLER2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19V3200002019-04-23. EQUIPMENT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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S238A0000282024-03-18. Service bulletin. Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently
S248A0000012024-03-18. Service bulletin. SOS and Assistance Call Not Working After Radio Exchange Unit Installed
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S23230000742024-01-08. Service bulletin. Buzz Squeak Rattle (BSR) From Sound Bar Or Sport Bar Area.
892162024-01-02. Service bulletin. International Warranty Bulletin ID-23-03 2018 - 2023 (Current) Jeep Wrangler (JL) and 2020 - 2023 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification (Rev. A)
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890792024-01-02. Service bulletin. Warranty Bulletin D-23-04 2018 - 2023 (Current) Jeep Wrangler (JL) and 2020 - 2023 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
931202023-10-02. Service bulletin. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
930232023-10-02. Service bulletin. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)