WenmarOpen by Wenmar Pro

Service bulletin TechTalk7686

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10180386
Published by NHTSA2020-10-01
Manufacturer's numberTechTalk7686
Manufacturer's date2020-09-17
NHTSA componentEQUIPMENT

NHTSA's summary

Tech Talk discussion on CTP Update Issues

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
FREIGHTLINER CASCADIA2017, 2018, 2019, 2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
22V3380002022-05-16. EQUIPMENT:OTHER:LABELS
17V8100002017-12-15. EQUIPMENT
17V4520002017-07-17. EQUIPMENT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SF6732024-04-02. Service bulletin. Field Service Campaign for Common Telematics Platform (CTP) Installation and Initialization
SF672_V42023-12-06. Service bulletin. Revised Field Service Campaign for Common Telematics Platform Software Update
SB60-1782023-11-03. Service bulletin. Service Bulletin for Relocating the Bluetooth Microphone
SF6722023-06-29. Service bulletin. Field Service Campaign for Common Telematics Platform Software Update
SF662_V22023-05-05. Service bulletin. Revised Freightliner Field Service Campaign for TomTom Android Black Box Update
SB54-3582023-05-05. Service bulletin. Revised Freightliner Service Bulletin for Converting CTP1 to CTP2. Description of Revisions: This bulletin replaces the version dated 11/28/2022. The CTP replacement part number has been updated.
ICI23-0142023-05-05. Service bulletin. Important Campaign Information Letter for SF662 TomTom Work Instructions - Correction to Fuse Number.
SF6622023-04-07. Service bulletin. Field Service Campaign for TomTom Android Black Box Update
MYCOM_110120222022-12-03. Service bulletin. My Communications for SF625 and SF657 Pre-Flashed USB Tools. The download files for SF625 and SF657 are no longer available in our download center. In order to perform these updates you will need to order the Pre-Flashed USB tools from the PDC. This will allow for a more efficient and timely service.
SB54-3582022-12-03. Service bulletin. Freightliner Service Bulletin for Converting CTP1 to CTP2.