Service bulletin B610620

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10179004
Published by NHTSA	2020-08-31
Manufacturer's number	B610620
Manufacturer's date	2020-07-01
NHTSA component	STRUCTURE:BODY:TAILGATE; ELECTRICAL SYSTEM; EQUIPMENT

NHTSA's summary

TAILGATE MALFUNCTION WHEN OPENING OR CLOSING: Customer may complaint of any the following scenarios: When operating the tailgate by using any of the tailgate buttons, the movement stops Tailgate opens when the remote control is within the proximity of the rear of the vehicle, and a second person opens any of the doors using the outside door handle Tailgate opens again immediately after closing Erroneous ground signal set by the contactless tailgate opening control unit (smart-opener).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Electrical system, Equipment and accessories

Vehicles listed
BMW M2	2020
BMW R 1250 GS ADVENTURE	2020 (the catalog's model; the bulletin names a series or trim of it)
BMW X1	2016, 2017, 2018, 2019, 2020
BMW X1 SAV	2016 to 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19V349000	2019-05-09. STRUCTURE:BODY:ROOF AND PILLARS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B840226	2026-07-31. Service campaign. Once the Telematics Module (TCB2) enters sleep mode, a BMW Data Services trigger for Remote Services(remote engine start, lock/unlock/climate conditioning) will not be able to reactivate the TCB2. Due to this issue, Remote Services will not function in the vehicle when parked and locked.
B410725	2026-01-23. Service bulletin. While driving on a smooth and/or unevenroad, a “cracking” sound is heard from therear wheel arch area (highlighted in orange) on either the right or left side.
B410725	2025-08-24. Service bulletin. While driving on a smooth and/or uneven road, a “cracking” sound is heard from the rear wheel arch area (highlighted in orange) on either the right or left side.
B513019	2025-05-02. Service bulletin. A groaning noise is present from the door frame of any door, most commonly when driving over rough roadsor during body flex. This situation may be worse in vehicles which are regularly waxed in th e area of the door jamb.
B011924	2025-01-23. Warranty extension. The Telematics Control Units (TCU) Internal Emergency (Backup) Battery for defects in materials and/or workmanship has been extended to 6 years without mileage limitation, as determined from the vehicles original first in-service / delivery date. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty.
B01192024	2025-01-02. Warranty extension. The Telematics Control Units (TCU) Internal Emergency (Backup) Battery for defects in materials and/or workmanship has been extended to 6 years without mileage limitation, as determined from the vehicles original first in-service / delivery date.
B840324	2024-10-19. Service bulletin. The “End of life” or “Emergency call system error” Check Control message appears in the vehicle. The following fault memory entry is stored: B7F341 – Emergency battery: Hardware faulty
B640416	2024-02-01. Service bulletin. Customer complains of a musty odor or damp front footwell carpet.
B611305	2024-02-01. Service bulletin. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.
B521723	2024-02-01. Service bulletin. Customer states one of the front seats is inoperative. The seat heater and power supply are inoperative. During the vehicle test, the seat module does not respond. The power supply fuse for the seat module isfound to have blown.