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Service bulletin IB18-N-003A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10178756
Published by NHTSA2020-08-24
Manufacturer's numberIB18-N-003A
Manufacturer's date2020-07-29
NHTSA componentEQUIPMENT; ENGINE AND ENGINE COOLING:ENGINE:DIESEL

NHTSA's summary

ISUZU COMMERCIAL TRUCK OF AMERICA, INC. IS DISTRIBUTING THIS PROCEDURE FOR ADDING KEYLESS ENTRY TRANSMITTERS AS A QUICK REFERENCE TO HELP DEALERS BETTER SERVICE THE CUSTOMER. ALSO INCLUDED IS THE CLEARING PROCEDURE FOR CUSTOMERS WHO HAVE HAD TRANSMITTERS LOST OR STOLEN. THIS PROCEDURE MAY BE USED TO CLEAR ALL TRANSMITTERS FROM THE KEYLESS ENTRY CONTROL UNIT.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine, Equipment and accessories

Vehicles listed
ISUZU FTR2018, 2019, 2020
ISUZU N-SERIES2015 to 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
WB23-X-001A2023-12-05. Service bulletin. THIS BULLETIN PROVIDES INFORMATION WITH REGARDS TO THE ISUZU COMMERCIAL VEHICLE (CV) SERVICE POLICIES AND PROCEDURES MANUAL (SPPM). THE ISUZU CV SPPM (SECTIONS 2.15 AND 2.16) PROVIDES DETAILED PROCEDURES RELATED TO VEHICLE STORAGE UP TO AND BEYOND 30 DAYS. PERFORMING THESE REQUIRED PROCEDURES AT THE SPECIFIED INTERVALS WILL PROPERLY MAINTAIN VEHICLES UNTIL THEY ARE RETAILED. FAILURE TO FOLLOW THE PROCEDURES OUTLINED MAY RESULT IN REPAIRS AND ADDITIONAL COSTS THAT COULD HAVE BEEN AVOIDED. WE ARE PROVIDING DEALERS WITH THIS BRIEF OVERVIEW OF THE RECOMMENDED PROCEDURES AS A REMINDER TO MAINTAIN OLDER INVENTORY. FAILURES RESULTING FROM IMPROPER, OR LACK OF, STORAGE PROCEDURES ARE NOT COVERED UNDER THE VEHICLE FACTORY WARRANTY.
WB23-X-0012023-11-06. Service bulletin. This bulletin provides information with regards to the Isuzu Commercial Vehicle (CV) Service Policies and Procedures Manual (SPPM). The Isuzu CV SPPM (sections 2.15 and 2.16) provides detailed procedures related to vehicle storage up to and beyond 30 days. Performing these required procedures at the specified intervals will properly maintain vehicles until they are retailed. Failure to follow the procedures outlined may result in repairs and additional costs that could have been avoided. We are providing dealers with this brief overview of the recommended procedures as a reminder to maintain older inventory. Failures resulting from improper, or lack of, storage procedures are not covered under the vehicle factory warranty.
IB18-N-003B2022-12-05. Service bulletin. Isuzu Commercial Truck of America, Inc. is distributing this procedure for adding keyless entry transmitters as a quick reference to help dealers better service customer. Also included is the clearing procedure for customers who have had transmitters lost or stolen. This procedure may be used to clear all transmitters from the Keyless Entry Control Unit.
WB13-X-001B2022-08-30. Service bulletin. Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback. This bulletin was revised to add a Parts Warranty Form
WB13-X-001A2022-08-30. Service bulletin. Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback.
IB09-X-004C2022-08-02. Service bulletin. The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information tracking purposes and future contact reference.
IB09-X-002B2022-08-02. Service bulletin. The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find equivalent of similar products (when available) from Loctite and Permatex.
WB13X002F2022-06-04. Service bulletin. Isuzu is providing this bulletin to outline Isuzu's policy and procedures for Isuzu vehicles with Tire Warranty Coverage. Tire Warranty, Policy, Procedure, and Claim Submission are the categories in this bulletin.
IB21X0032022-01-06. Service bulletin. Isuzu Commercial Truck of America, Inc. is proud to introduce the redesigned Isuzu Vehicle Health Report (VHR) program. Beginning October 2021, Isuzu dealers are able to access, through www.isuzutruckservice.com, all of the Isuzu Vehicle Health Report Data (MMU Data) associated with 2011MY and newer vehicles serviced by their dealership in a new, user friendly VHR. Look for the VHR tab after you log in. n contrast to the previous design, the new VHR exists in a central database easily accessed by dealership personnel at any time from any PC with internet access. Users will be able to quickly select vehicles by entering a VIN (partial or all 17 digits) or select from a list of the VINs most recently downloaded by their dealership to create a VHR.
IB17X001C2021-12-07. Service bulletin. The information in this bulletin is provided to help technicians better understand common vehicle operations that may be incorrectly perceived by customers as a problem. Additionally, diagnostic scan tool connection requirements are outlined for easier technician diagnosis.