Service bulletin 08-068-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 34.21. Customers may comment on one or more of the following:After software update 28.31 was performed, the radio may experience one or more of the following:No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts(audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable.

The document

• NHTSA's copy of the document (PDF)
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The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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