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Service bulletin TSB 20-2185

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10176834
Published by NHTSA2020-07-06
Manufacturer's numberTSB 20-2185
Manufacturer's date2020-06-17
NHTSA componentPOWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

Some 2020 Transit vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement into drive with or without an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0772 and/or P2704 in the powertrain control module (PCM). This may be due to sticking valves in the main control valve body. Most vehicles will improve and no longer exhibit the condition after the first 160 km (100 mi) of driving. To correct the condition, follow the Service Procedure steps to replace the main control valve body and/or perform drive procedure.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Transmission and driveline, Manual transmission

Trouble codes named

P0772, P2704

Vehicles listed
FORD TRANSIT2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM 500492021-09-04. Service bulletin. Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincoln Connect or Embedded Modem Do not replace the TCU or perform any repair to resolve this condition. Refer the owner of the vehicle to Ford Pass Guides or Lincoln Way Concierge Teams to assist in removing the fleet telematics subscription.