Service bulletin N202298330
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10176813 |
| Published by NHTSA | 2020-06-29 |
| Manufacturer's number | N202298330 |
| Manufacturer's date | 2020-05-11 |
| NHTSA component | EQUIPMENT |
NHTSA's summary
Customer Satisfaction Program - Certain 2020 Chevrolet Silverado HD and GMC Sierra HD vehicles were intended to include a high idle feature, (RPO UF3). Equipment not included on the vehicle is required for the ?high idle? feature to function properly. Because the vehicle does not have the required equipment, this feature cannot be activated and will not be available for use. Dealers will issue the customer a reimbursement check.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories
| CHEVROLET SILVERADO 2500 | 2020 (the catalog's model; the bulletin names a series or trim of it) |
|---|---|
| GMC SIERRA 2500 | 2020 (the catalog's model; the bulletin names a series or trim of it) |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2022160 | 2022-03-31. Accessories |
|---|---|
| 2020165 | 2020-04-16. Accessories |
| 2019494 | 2019-10-03. Accessories |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 23-NA-064 | 2024-05-02. Service bulletin. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. |
|---|---|
| 21-NA-155 | 2024-04-23. Service bulletin. This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector. |
| 20-NA-132 | 2024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. |
| 17-NA-052 | 2024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed. |
| PIC6486E | 2024-04-15. Service bulletin. This Preliminary information communicates to dealer that GM is aware of the issue and is working on a resolution. |
| PIT5918A | 2024-04-15. Service bulletin. This Preliminary information communicates an issue where GM Accessory Illuminated Emblem may cause an issue with the left headlight/turn signal and dealership are to disable the Accessory Illuminated Emblem until a fix is available. |
| PIT5448J | 2024-04-15. Service bulletin. This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time. |
| 23-NA-112 | 2024-04-05. Service bulletin. This technical bulletin provides a procedure to correct the condition of Inadvertent/Unwanted Tail Gate Opening. |
| 20-NA-132 | 2024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. |
| 23-NA-103 | 2024-03-29. Service bulletin. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC). |