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Service bulletin 20NA106

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10176638
Published by NHTSA2020-06-22
Manufacturer's number20NA106
Manufacturer's date2020-05-18
NHTSA componentBACK OVER PREVENTION; ELECTRICAL SYSTEM

NHTSA's summary

This technical bulletin provides repair information to correct a customer concern of Unable to Change Camera View, Stuck in Rear Camera View, or Video Processing Module (VPM) not Responding.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Electrical system, Backup camera

Vehicles listed
CADILLAC CT52020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PIT5832H2023-06-13. Service bulletin. This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT5832G2023-04-17. Service bulletin. This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
21-NA-0912023-02-08. Service bulletin. This service bulletin provides information for customers/dealers/technicians on Normal Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Camera Display.
PIP5841A2022-06-13. Service bulletin. This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
070601016G2022-06-13. Service bulletin. This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
PIP5817B2022-02-14. Service bulletin. This Preliminary information communicates to the dealers information related to a hot idle tick noise from the engine. Testing to isolate the noise to the upper engine / valve train and repair recommendations related to valve train components.
PIP5817A2022-02-14. Service bulletin. This Preliminary information communicates to the dealers information related to a hot idle tick noise from the engine. Testing to isolate the noise to the upper engine / valve train and repair recommendations related to valve train components.
PIC6048N2022-02-14. Service bulletin. This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).
21NA0912021-12-27. Service bulletin. This service bulletin provides information for customers/dealers/technicians on Normal Rearview Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Rear View Camera Display.
21NA0912021-07-19. Service bulletin. This service bulletin provides information for customers/dealers/technicians on Normal Rearview Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Rear View Camera Display.