Service bulletin TSB-20-54-002

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

Customers may report poor sound quality when receiving or making a hands-free phone call using Apple Car Play with the Smartphone Link Display Audio built by JVC Kenwood. Voice quality may get worse and become muffled, making it hard for both parties to hear and understand each other. This may be due to an improper parameter setting for echo and noise processing. A software update is now available to address this condition. This TSB instructs dealers how to update the Smartphone Link Display Audio in the affected vehicles listed.

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Listing a model year does not mean every vehicle of it is concerned: the document says which.

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

• Bulletins for another vehicle
• Report an error on this page
• Report an error by email