Service bulletin 18NA180
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10175746 |
| Published by NHTSA | 2020-05-26 |
| Manufacturer's number | 18NA180 |
| Manufacturer's date | 2020-04-28 |
| NHTSA component | EQUIPMENT; ELECTRICAL SYSTEM |
NHTSA's summary
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Equipment and accessories
| BUICK LACROSSE | 2012, 2013, 2014, 2015, 2016 |
|---|---|
| BUICK LACROSSE | 2018, 2019 |
| BUICK REGAL | 2012, 2013, 2014, 2015, 2016, 2017 |
| CADILLAC CT6 | 2017, 2018, 2019, 2020 |
| CADILLAC ELR | 2014, 2015, 2016 |
| CHEVROLET BOLT EV | 2017, 2018, 2019, 2020 |
| CHEVROLET IMPALA | 2014 |
| CHEVROLET MALIBU | 2013, 2014 |
| CHEVROLET MALIBU | 2016, 2017, 2018 |
| CHEVROLET SILVERADO 1500 | 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 1500 | 2020 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 2500 | 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 4500 | 2019 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SPARK EV | 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET VOLT | 2011, 2012, 2013 |
| CHEVROLET VOLT | 2015, 2016, 2017, 2018, 2019 |
| GMC SIERRA 2500 | 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA DENALI | 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it) |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 24V812000 | 2024-10-31. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY |
|---|---|
| 24V481000 | 2024-06-27. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY |
| 2024294 | 2024-05-24. Electrical |
| 2022160 | 2022-03-31. Accessories |
| 2021631 | 2021-10-14. Accessories |
| 21V650000 | 2021-08-20. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY |
| 21V560000 | 2021-07-23. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY |
| 2021407 | 2021-07-01. Electrical |
| 21V496000 | 2021-07-01. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER |
| 20V701000 | 2020-11-13. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| N252515590 | 2026-01-27. Service campaign. Certain vehicles listed above, may have a condition in which the body-to-chassis ground strap may be corroded. Dealers will replace the ground strap. |
|---|---|
| 24-NA-202 | 2025-10-27. Service bulletin. This service bulletin provides dealers with Warranty Administration information on North American Charging Standard (NACS) DC Adapter Warranty Claim Information. |
| 23-NA-170 | 2025-10-25. Service bulletin. This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure. |
| 23-NA-201 | 2025-10-21. Service bulletin. This service bulletin advises the technician of a possible loose ground that may be causing customer concerns of Loss of Steering Assist and/or Loss of Brake Assist and Malfunction Indicator Lamp (MIL) Illuminated. |
| 18-NA-180 | 2025-10-16. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information. |
| PIE0753I | 2025-09-30. Service bulletin. This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis. |
| 22-NA-161 | 2025-09-27. Service bulletin. This informational bulletin provides information for dealers/technicians on power folding mirrors do not fold at the same speed. |
| 18-NA-180 | 2025-09-26. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information. |
| 24-NA-229 | 2025-06-03. Service bulletin. This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain. |
| 18-NA-069 | 2025-05-06. Service bulletin. This service bulletin provides a service procedure to correct conditions of Poor Engine Performance in Extremely cold weather conditions, CAC Icing, MIL Illuminated with DTCs set. |