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Service bulletin S2003000002

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10175475
Published by NHTSA2020-05-26
Manufacturer's numberS2003000002
Manufacturer's date2020-03-06
NHTSA componentSUSPENSION

NHTSA's summary

Chatter, Shudder, or Vibration From Rear Axle During Turns

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
RAM 25002013, 2014, 2015, 2016, 2017, 2018
RAM 35002013, 2014, 2015, 2016, 2017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20153832015-08-27. Suspension

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
91002682024-01-16. Service bulletin. Steering Drag Link If drag link had been welded due to V06 recall repair and there is an alignment concern, prior to drag link replacement ensure that the welded draglink toe setting procedure has been followed first. ~ ~ Service Library: 02 - Front Suspension / Wheel Alignment / Standard Procedure / TOE SETTING PROCEDURE FOR TRUCKS WITH DRAG LINK RECALL WELD ~
91002292023-10-30. Service bulletin. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
17008142023-02-21. Service bulletin. Rear Stabilizer Bar Missing
08099142023-02-21. Service bulletin. Flash: Air Suspension Message Battery Voltage Low
17008142023-01-17. Service bulletin. Service Bulletin/RRT 17-008-14/14-096 Superseded By Customer Satisfaction Notification (CSN) P33 Refer to service procedures outlined in CSN P33.
08-099-142022-08-22. Service bulletin. Flash: Air Suspension Message Battery Voltage Low This Bulletin involves updating the Air Suspension Control Module (ASCM) software. false message ?Battery Voltage Low - Start Engine to Change Ride Height? which appears in the Electronic Vehicle Information Center (EVIC). This condition may happen when the vehicle is first started and trying to move the suspension from trailer ride height to normal ride height.
17002152022-08-22. Service bulletin. This bulletin involves replacing the Air Suspension Compressor Assembly.
17002152022-07-05. Service bulletin. This bulletin involves replacing the Air Suspension Compressor Assembly.
03-001-202020-06-22. Service bulletin. Rear Axle Vibration, Shudder Or Chatter This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration. The customer may describe the following: A chatter, shudder, or vibration from the rear axle during turns. This may happen more as the vehicle ages, especially if the vehicle is used extensively for towing or hauling heavy loads. The cause of the concern may be due to degradation of the rear axle fluid. It is very important to follow the routine maintenance schedules on these vehicles when it comes to changing the rear axlefluid if the vehicle is used primarily for towing or hauling heavy loads. If you experience a vehicle with the above condition, please perform the proper maintenance procedures for the rear axle and replace the fluid first before replacing any hardware components.This service bulletin is only applicable to vehicles that have no history of an axle fluid replacement. If the vehicle usage includes police, taxi, fleet, off-road or frequent trailer towing, regular axle fluid changes are required every2 years or 20,000 miles (whichever comes first) per the Maintenance Schedule in the vehicle Owner's Manual.
S20030000022020-05-18. Service bulletin. Chatter, Shudder, or Vibration From Rear Axle During Turns