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Service bulletin 20-BE-005H

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10174792
Published by NHTSA2020-05-06
Manufacturer's number20-BE-005H
Manufacturer's date2020-04-03
NHTSA componentSTRUCTURE; EQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

This bulletin provides information on how to properly replace the Drive Unit Power Tailgate Assembly (LH or RH or LH and RH) when the tailgate exhibits difficulty opening/closing and/or noisy operation.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Equipment and accessories

Vehicles listed
HYUNDAI SANTA FE2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
24-01-009H2024-03-05. Service bulletin. This bulletin provides the service procedure to: 1) Upgrade the IBU/BCM (Integrated Body Control Unit/Body Control Module) to revise the OEM Hyundai burglar alarm system operation and ignition start logic and 2) Install two anti-theft decals for the front windows. Additional decals may also be installed in the rear windows at customer’s discretion.
24-01-009H2024-03-05. Service bulletin. Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), and anti-theft ignition cylinder protector campaign (Campaign 9A5) in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be upgraded with the software (Campaign 993), Hyundai is offering customers an anti-theft ignition cylinder protector to be installed on their vehicle. This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock anti-theft solutions available from HMA through Hyundai dealers.
23-BE-007H2023-08-02. Service bulletin. This Service Information bulletin provides information on how to update the Apple Carplay software from Hyundai’s Navigation Updates page. The current version of Google Maps has 10 times the data transmission compared to the previous version. As a countermeasure, an update with a frame skip logic has been added to resolve the data congestion with Google Maps.
23-01-014H-52023-08-02. Service bulletin. Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be updated with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32).
23-BD-007H2023-05-04. Service bulletin. Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.
22-EM-004H2022-02-08. Service bulletin. This bulletin provides additional service diagnostic information and repair procedures related to Electric Waste Gate Actuator (EWGA) equipped vehicles listed below. Refer to the applicable Engine Control / Fuel System sections in the Shop Manual, and then follow the procedures outlined in this bulletin whenever a vehicle with the following symptom(s) are being diagnosed: ➢ Check Engine Light illumination with EWGA related DTC. ➢ Intermittently high/low turbocharger boost pressures. ➢ Abnormal noise from the turbocharger.
22-EM-001H2022-02-08. Service bulletin. The warranty coverage for engine long block repair or replacement regarding engine damage or malfunction from connecting rod bearing wear has been extended to a Limited Lifetime Warranty and is valid for original and subsequent owners.
TXXI DBP2022-02-08. Service bulletin. The warranty coverage for certain Theta II engine long block repair or replacement regarding engine damage or malfunction from connecting rod bearing wear has been extended to a Limited Lifetime Warranty and is valid for original and subsequent owners.
21-EM-004H2021-04-07. Service bulletin. This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the Bearing Clearance Test inspection requirements to determine next required steps.
21-BR-002H2021-04-07. Service bulletin. This bulletin provides best practice recommendations when performing brake service procedures.