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Service bulletin MAS002120

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10174308
Published by NHTSA2020-04-27
Manufacturer's numberMAS002120
Manufacturer's date2020-03-26
NHTSA componentELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

Circular Letter - Upload of new software related to the Entertainment Module (ETM) on vehicles with ETM Software (Volta 6.0)

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Labels and manuals

Vehicles listed
MASERATI GHIBLI2017, 2018, 2019, 2020
MASERATI GRANTURISMO2017, 2018, 2019
MASERATI LEVANTE2017, 2018, 2019, 2020
MASERATI QUATTROPORTE2017, 2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20227082022-12-13. Label
18V1730002018-03-14. ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE
17V1610002017-03-13. ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE
17V0460002017-01-20. SEATS:FRONT ASSEMBLY:POWER ADJUST; ELECTRICAL SYSTEM:WIRING
16V9360002016-12-28. ELECTRICAL SYSTEM:SOFTWARE
20165722016-11-16. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
MAS004902 DS 25-322025-10-31. Other. This bulletin provides updated diagnostic procedures for identifying and resolving issues related to the parking sensor system on select Maserati models. It outlines steps to verify sensor condition, identify false alerts, and determine when replacement or further support is necessary.
MAS004862 MCL 25-422025-09-15. Other. This bulletin provides updated guidance regarding the serviceability of the upper dashboard panel on Maserati Quattroporte vehicles. Beginning with Model Year 2016, it is possible to replace only the upper dashboard panel rather than the complete dashboard assembly. REPLACE THE UPPER DASHBOARD PANEL ONLY IF, the affected area is not repairable per bulletin “MAS004616 MTB 25-07 Ghibli QP Levante Dashboard Leather Repair Procedure”.
MAS004814 MTB 25-282025-07-30. Other. This bulletin provides updated information regarding the serviceability of the center tunnel door and trim components on Grecale vehicles. Previously, if there was an issue with the ITM, Homelink buttons or the ceiling light buttons, the complete Ceiling Light assembly had to be replaced. It is now possible to replace individual components instead of the entire unit.
MAS0039292024-04-01. Service bulletin. Circular Letter.
MAS0039282024-04-01. Service bulletin. Circular Letter.
MAS0038952024-04-01. Service bulletin. Technical Information.
MAS0038912024-04-01. Service bulletin. Technical Information.
MAS0038442024-04-01. Service bulletin. Diagnostic Sheet.
MAS0038212024-04-01. Service bulletin. Technical Information.
MAS0037932024-04-01. Service bulletin. Circular Letter.