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Service bulletin JLRTB02012NAS2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10173504
Published by NHTSA2020-04-07
Manufacturer's numberJLRTB02012NAS2
Manufacturer's date2020-03-04
NHTSA componentPOWER TRAIN

NHTSA's summary

A 'Gearbox Fault Detected' warning message may be displayed on the Instrument Panel Cluster (IPC). If the vehicle is in PARK, the customer may not be able to select DRIVE or, if already in DRIVE, the customer may experience a ratcheting type noise followed by an abrupt stop when the vehicle speed has reduced to 5 km/h (3 mph).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Vehicles listed
JAGUAR I-PACE2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
TUCC_DEC2025_382026-01-08. Other. Vehicle unable to move and/or ignition not able to turn on.
SFCC_AUG2023_482023-09-08. Service bulletin. A 'Gearbox Fault Detected' warning message may be displayed on the Instrument Panel Cluster Control Module (IPC), also may experience a ratcheting type noise followed by an abrupt stop when the vehicle speed has reduced to 5 km/h (3 mph).
SFCC_APR2023_322023-05-03. Service bulletin. Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
JLRTB02012NAS42021-04-02. Service bulletin. 'Gearbox Fault Detected' Displayed On The Instrument Panel Cluster (IPC)
SFCC_NOV2020_322020-12-02. Service bulletin. Vehicle cannot be put into gear out of park and/or an HV Battery warning is displayed on the instrument cluster.
SFCC_NOV2020_162020-12-02. Service bulletin. To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust.
SFCC_SEP2020_292020-10-08. Service bulletin. There is a squeak from the engine at startup or shut down.
SFCC_SEP2020_272020-10-08. Service bulletin. The engine fan will run sometimes after the engine is shut off.
SFCC_SEP2020_212020-10-07. Service bulletin. There is a “Hybrid System Malfunction” warning on the instrument cluster.
SSM75079ATT22020-10-07. Service bulletin. Electric Drive Unit (EDU) internal shaft accidentally removed