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Service bulletin JLRTB02012NAS4

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10189731
Published by NHTSA2021-04-02
Manufacturer's numberJLRTB02012NAS4
Manufacturer's date2021-03-09
NHTSA componentPOWER TRAIN

NHTSA's summary

'Gearbox Fault Detected' Displayed On The Instrument Panel Cluster (IPC)

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Vehicles listed
JAGUAR I-PACE2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
TUCC_DEC2025_382026-01-08. Other. Vehicle unable to move and/or ignition not able to turn on.
SFCC_AUG2023_482023-09-08. Service bulletin. A 'Gearbox Fault Detected' warning message may be displayed on the Instrument Panel Cluster Control Module (IPC), also may experience a ratcheting type noise followed by an abrupt stop when the vehicle speed has reduced to 5 km/h (3 mph).
SFCC_APR2023_322023-05-03. Service bulletin. Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SFCC_NOV2020_322020-12-02. Service bulletin. Vehicle cannot be put into gear out of park and/or an HV Battery warning is displayed on the instrument cluster.
SFCC_NOV2020_162020-12-02. Service bulletin. To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust.
SFCC_SEP2020_292020-10-08. Service bulletin. There is a squeak from the engine at startup or shut down.
SFCC_SEP2020_272020-10-08. Service bulletin. The engine fan will run sometimes after the engine is shut off.
SFCC_SEP2020_212020-10-07. Service bulletin. There is a “Hybrid System Malfunction” warning on the instrument cluster.
SSM75079ATT22020-10-07. Service bulletin. Electric Drive Unit (EDU) internal shaft accidentally removed
SSM750792020-10-07. Service bulletin. Electric Drive Unit (EDU) internal shaft accidentally removed